At a Glance
- Tasks: Support people operations, office management, and recruitment in a dynamic startup environment.
- Company: Join Definely, a fast-growing tech company transforming legal processes with AI.
- Benefits: Enjoy 25 days holiday, private healthcare, and quarterly team socials.
- Other info: Flexible work schedule with 3 days in the office and excellent career growth opportunities.
- Why this job: Be part of a team that shapes the future of legal technology and makes a real impact.
- Qualifications: Experience in HR or operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
About the role
We're looking for an Operations Generalist to join Definely at an exciting stage of growth. This is a broad, hands-on role sitting across people operations, office management, business operations, and recruitment, ideal for someone who thrives on variety, takes real ownership, and enjoys making things run smoothly behind the scenes. Reporting directly to our VP of People, you'll also provide dedicated support to our Co-founder and Chief Legal Officer, Feargus, across people and operational matters.
What you'll do:
- People & Office Operations
- Own and continuously improve core people processes across the employee lifecycle, onboarding, changes, and offboarding
- Manage our HR systems (Hibob), employee records, and people documentation
- Support benefits administration and policy updates with external providers
- Run day-to-day office coordination, supplier management, and support any office moves or changes as we scale
- Help organise company events, team socials, and offsites
- Recruitment
- Coordinate and manage end-to-end recruitment processes, working closely with hiring managers
- Own interview scheduling, candidate communications, and keeping our ATS up to date
- Support the creation of job descriptions and posting across relevant channels
- Help ensure a smooth and positive candidate experience throughout
- Business & Legal Operations Support
- Support employment-related documentation including contracts, variations, and compliance across jurisdictions
- Coordinate with external advisers where needed
- Provide operational support to Feargus MacDaied (co-founder) where People and Legal overlap
- People Partnering
- Act as a reliable first point of contact for employee questions and day-to-day people matters
- Help embed good people practices and policies across the business
What you'll bring:
- Experience in a people ops, People/HR generalist, or ops role, ideally in a startup or scaling company
- Exposure to recruitment coordination or end-to-end hiring processes
- A genuine love of owning processes end-to-end and making things better
- Strong organisational skills and sharp attention to detail
- Discretion and good judgement when handling sensitive matters
- A pragmatic, get-things-done attitude with clear communication at all levels
What we can offer you:
- Quarterly team socials + holiday parties
- 3 days a week in the office: Tues, Weds, + Thurs
- 25 days holiday + bank holidays
- Private healthcare (incl. dental & optical)
- Additional perks: Cycle to Work
- Top-quality equipment
About Definely
Definely builds specialist review tools for lawyers working on complex contracts. As AI accelerates the volume and pace of legal decisions, Definely ensures lawyers can understand the full structure of a contract, see the implications of every change, and negotiate with confidence and control. Launched in September 2020 by Nnamdi Emelifeonwu and Feargus MacDaeid, who worked together at Freshfields, Definely is trusted by over 150+ in-house legal teams and private practice firms, with thousands of users globally. Its customers span top Magic Circle and AMLaw 200 firms, including A&O Shearman, Slaughter and May, DLA Piper, KPMG, Samsung and IKEA. Definely recently raised its Series B and is backed by Microsoft, Google, and Octopus Ventures. This is a rare opportunity to shape a new category at the moment it becomes essential.
Data Privacy Notice
By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application. Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time. For more details on how we handle your personal data and your rights, please send us an email to people@definely.com and we will send you our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Operations Generalist - 18 months Fixed-Term Contract in London employer: Definely
Definely is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those who thrive in a fast-paced environment. With a strong focus on employee growth, we offer comprehensive benefits including private healthcare, generous holiday allowances, and regular team socials, all while working in a collaborative office space three days a week. Join us at this exciting stage of growth and be part of a team that values innovation and ownership in every role.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Generalist - 18 months Fixed-Term Contract in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and culture, and think about how your skills align with what they need. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Generalist - 18 months Fixed-Term Contract in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Generalist role. Highlight your experience in people ops and recruitment coordination, as well as any relevant skills that align with what we're looking for.
Show Your Passion:Let us know why you're excited about joining Definely! Share your enthusiasm for making processes run smoothly and how you can contribute to our growth. A genuine love for the role can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will help us quickly see how you fit into the team and the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right place and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at Definely
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Generalist role. Familiarise yourself with the key responsibilities like managing HR systems and coordinating recruitment processes. This will help you demonstrate how your skills align with what Definely is looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you ensured smooth operations and improved processes, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Definely's culture, growth plans, and how they measure success in this role. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
✨Emphasise Your People Skills
As you'll be acting as a first point of contact for employee queries, it's crucial to highlight your people skills. Share examples of how you've handled sensitive matters with discretion and good judgement, showcasing your ability to foster a positive workplace environment.
