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- Tasks: Enhance customer experiences and engage with the local community in a retail setting.
- Company: Community-focused retail organisation in Basingstoke.
- Benefits: Discounts, healthcare plans, annual leave, and training opportunities.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Excellent communication skills and a positive attitude.
- Other info: Part-time role with growth potential in a welcoming environment.
The predicted salary is between 10 - 13 £ per hour.
A community-focused retail organization in Basingstoke is seeking a Customer Service Assistant to enhance customer experiences and engage with the local community. The ideal candidate will possess excellent communication skills and a positive attitude, ready to assist customers on the floor and at the checkout while maintaining a clean and inviting store environment.
This part-time position offers training and growth opportunities, along with a robust benefits package including discounts, healthcare plans, and annual leave.
Community-First Customer Service Assistant (Part-Time) in Basingstoke employer: DeFi Planet
Contact Detail:
DeFi Planet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community-First Customer Service Assistant (Part-Time) in Basingstoke
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their community initiatives and values. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your positive attitude! During the interview, share examples of how you've handled challenging situations with a smile. Employers love candidates who can maintain a friendly demeanour, even when things get tough.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows us that you're serious about joining our community-focused team!
We think you need these skills to ace Community-First Customer Service Assistant (Part-Time) in Basingstoke
Some tips for your application 🫡
Show Your Community Spirit: When writing your application, let us know how you connect with the local community. Share any experiences or initiatives you've been part of that highlight your commitment to enhancing customer experiences.
Highlight Your Communication Skills: We’re looking for someone with excellent communication skills, so make sure to showcase these in your application. Use clear and friendly language, and don’t hesitate to include examples of how you've effectively engaged with customers in the past.
Keep It Positive: A positive attitude is key for this role! Infuse your application with enthusiasm and a can-do spirit. Let us see your personality shine through, as we want someone who can uplift our customers and create a welcoming atmosphere.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy, and you’ll be one step closer to joining our community-focused team!
How to prepare for a job interview at DeFi Planet
✨Know the Community
Before your interview, do a bit of research on the local community in Basingstoke. Understand what makes it unique and how the retail organisation engages with its customers. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you effectively assisted customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Emphasise Your Positive Attitude
A positive attitude can make all the difference in customer service. Be ready to discuss how you maintain a cheerful disposition even in challenging situations. Share stories that highlight your ability to uplift customers and create a welcoming environment.
✨Ask About Training and Growth
Since this position offers training and growth opportunities, don’t hesitate to ask about them during the interview. This shows that you’re eager to learn and develop within the company, which is something they’ll appreciate in a candidate.
