DIO Regional Assurance Manager

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Additional locations within Regional Delivery South East will be considered

Job Summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enable Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!

This is an exciting opportunity to join DIO Regional Delivery (RD) SERP (South East Region and PFIs) to drive crucial assurance activities across major Defence Facilities Management contracts. The Regional Assurance Manager is responsible for supporting the Assistant Head and Deputy Head Regional Support Team in providing the leadership to SERP, managing strategic customer and supplier relationships and driving improvement and value within the business.

The Regional Assurance Manager plays a significant part in the delivery of support services to stakeholders across the Region. On a day-to-day basis you will drive effective management of contractual assurance activities, regional asset data quality, and continuous improvement. You will act as a key point of contact, working with a wide array of stakeholders to deliver a high-quality assurance service.

This position is advertised at 37 hours per week.

Job Description

Key responsibilities include

Act as Data Steward for SERP and proactively drive the review, cleanse and update of asset data, working with stakeholders to ensure thorough understanding of responsibilities and providing support to develop a robust and accurate asset dataset.

Manage effective delivery of required asset data and contract change activities delivered via the Property Change Form (PCF) process, providing timely and measurable progress and escalating where necessary.

Provide direct support to the Assistant Head in management of the regional Asset Control Board (ACB) ensuring provision of asset data, updates on asset quality issues and effective provision of the Secretariat function.

Provide effective review and analysis of assurance activities to ensure contract obligations are met, maintained and mitigated where necessary.

Ensure effective utilisation of contractual mechanisms to manage supplier non-performance including Early Warning Notices, rectification plans and recompense events.

Responsible for Industry Partner, pan-RD and wider DIO engagement via established governance meetings.

Provide regular and ad-hoc reporting against contract KPIs and internal assurance targets.

Management of annual assurance programme including provision of appropriate subject matter experts (SMEs) and acceptance of outcomes including agreed Opportunities for Improvement and/or Corrective Actions.

Manage and report programme and business risks in Area of Responsibility including mitigation and escalation where appropriate.

Work with the Assurance team and wider SERP to drive change and improvement to advance effectiveness and efficiency in delivering our outputs.

Develop and build strong collaborative relationships with our partners in accordance with ISO44001 principles.

Drive benefits realisation and LFE (Learning from Experience) to ensure we continually evolve our business to meet the needs of our customer.

Ensure communications on RD assurance matters, and SERP assurance activities are effectively disseminated to all stakeholders.

Key Responsibilities Include

Act as Data Steward for SERP and proactively drive the review, cleanse and update of asset data, working with stakeholders to ensure thorough understanding of responsibilities and providing support to develop a robust and accurate asset dataset.

Manage effective delivery of required asset data and contract change activities delivered via the Property Change Form (PCF) process, providing timely and measurable progress and escalating where necessary.

Provide direct support to the Assistant Head in management of the regional Asset Control Board (ACB) ensuring provision of asset data, updates on asset quality issues and effective provision of the Secretariat function.

Provide effective review and analysis of assurance activities to ensure contract obligations are met, maintained and mitigated where necessary.

Ensure effective utilisation of contractual mechanisms to manage supplier non-performance including Early Warning Notices, rectification plans and recompense events.

Responsible for Industry Partner, pan-RD and wider DIO engagement via established governance meetings.

Provide regular and ad-hoc reporting against contract KPIs and internal assurance targets.

Management of annual assurance programme including provision of appropriate subject matter experts (SMEs) and acceptance of outcomes including agreed Opportunities for Improvement and/or Corrective Actions.

Manage and report programme and business risks in Area of Responsibility including mitigation and escalation where appropriate.

Work with the Assurance team and wider SERP to drive change and improvement to advance effectiveness and efficiency in delivering our outputs.

Develop and build strong collaborative relationships with our partners in accordance with ISO44001 principles.

Drive benefits realisation and LFE (Learning from Experience) to ensure we continually evolve our business to meet the needs of our customer.

Ensure communications on RD assurance matters, and SERP assurance activities are effectively disseminated to all stakeholders.

Person specification

We are looking for an Assurance Manager to work within the Business Management Team (BMT). The successful candidate will report to the Assistant Head BMT and provide leadership for a team of two. This is a challenging and exciting role providing excellent opportunities to develop your knowledge and application of contractual assurance activities. It also provides fantastic exposure to the wider business and visibility to senior leaders via the direct outputs of the role.

Essential Criteria

Experience of working in an assurance and/or audit environment

Excellent stakeholder skills and experience working with internal and external colleagues and customers from a wide range of business areas

Excellent written and verbal communication skills

Excellent Microsoft 365 skills, PowerPoint and Excel to an advanced level

Experience in line managing a proactive team, supporting and encouraging personal development

Behaviours

We\’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Managing a Quality Service
• Leadership
• Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

• Leadership

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a Personal Statement of no more than 500 words, providing details relevant to the essential experience in the job advert.

At sift, you will be assessed against your CV, Personal Statement and the following Behaviour:

• Leadership

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

At interview, you will also be assessed against the following Behaviours:

• Leadership
• Managing a Quality Service
• Changing and Improving
• Seeing the Big Picture

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Elaine Eleftheriou
• Email : elaine.eleftheriou994@mod.gov.uk
• Telephone : 07866946945

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. #J-18808-Ljbffr