DIO Estate Facilities Manager

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job Summary

DIO RD USF operate within a centralised Head Office at RAF Wyton and 2 regions East and West which span 6 major sites; RAF Lakenheath and RAF Mildenhall in the East Region and RAF Alconbury, RAF Croughton, RAF Fairford and RAF Menwith Hill in the West Region. DIO RD USF is responsible for supporting the USVF in the UK in the delivery of works; developing and implementing DIO/US Civil Engineering joint policy and procedures and undertaking Estate Stewardship on behalf of the Secretary of State to ensure the estate is Safe and Legally compliant.

As a DIO Estate Facilities Manager you will engage with US Service Clients, Contractors and Service Providers to deliver quality improvements to the estate, and ensure the estate is maintained to the required standard in respect of the 48th Core and 48th Military Family Housing maintenance contracts for RAF Lakenheath and RAF Feltwell. This is a demanding and varied role working within a fast paced and challenging environment with a diverse selection of teams, delivering both the DIO and UVSF missions.

This position is advertised at 37 hours per week.

Job Description

• Billable Works Management: Provide day to day management of USVF client programme of work including preparing and processing for delivery of requested additional works; participation in risk management of work, leading work progress meetings, ensuring UK Host Nation requirements are met for stewardship of the estate and developing simple and complex business cases for approval to expend UK Host Nation funds.
• Assurance & Contractor Performance: Monitor Contractor performance and review performance/progress reports against performance indicators, identifying any areas where improvements can be introduced. Participate in the contract assurance process to ensure works are delivered to specification and defined requirements as identified in the contractual key performance indicators across the Core and Military Family Housing modules.
• Stakeholder Engagement: Engage with internal and external customers on the progress of all projects and work activities and the status of estate and infrastructure work requirements; where required, utilise SMEs for advice on DIO and UK standards. Engage in activities with authenticity and integrity while proactively demonstrating DIO Values across all areas of the Contract, ensuring compliance and raising to senior management as required.
• Asset Management: Provide day to day management of the asset data programme for RAF Lakenheath and RAF Feltwell. A keen eye for detail, high levels of accuracy when reviewing large and complex data sheets and the ability to form, and maintain, excellent working relationships is a must as the successful applicant will be required to work closely with our partners, both internal and external.

Person specification

These are fast paced and demanding roles with many competing, and rapidly changing, priorities; no two days are ever the same. However, it is also an extremely rewarding role working with fantastic teams in support of the Customer's mission and wider Departmental objectives.

As the DIO Core Estate Facilities Manager (EFM), one role will provide direct line management for one EO Core support Officer while maintaining excellent working relationships with both the IP and the USVF customer. These roles require the EFM to have close liaison with the contracting team and stewardship team to ensure works are delivered to specification and defined requirements. The EFM will review monthly reports/data information against key performance indicators and service level agreements, chair bi-weekly meetings to review the progress of all projects and work activities with all key stakeholders in attendance.

The successful applicant will engage in activities with authenticity and integrity while proactively demonstrating DIO Values. Candidates will ideally be able to demonstrate suitable experience and capability in a DIO RD work stream or management experience in delivery, or programme and project management. This role does not require specialist knowledge as training and support will be provided however, previous experience in a similar role would be advantageous.

The suitable candidate will be able to demonstrate the ability to quickly and efficiently absorb the requirements of emerging situations while reviewing data from multiple sources to provide balanced, positive outcomes. Due to assets being spread over two remote locations, a driving license is essential. Candidates should also be proficient in Microsoft (particularly Excel, Word, Outlook and SharePoint), have very strong interpersonal skills and be comfortable liaising with personnel at all levels in an extremely fast paced environment with competing priorities.

Licences

Full UK driving licence due to site visits, not suitable for public transport to different sites.

Behaviours

We will assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:

• Leadership
• Making Effective Decisions

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity. A Civil Service pension with an employer contribution of 28.97%. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder.

The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will be required to provide a statement of suitability. (500 words) Initial sift to be completed within one/two weeks of closing. Successful applicants will be invited for interview. During the Application sift, you will be assessed against your CV and/or Statement of suitability and the following behaviours: Leadership, Making Effective Decisions. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

During the interview stage, candidates will be assessed against the following behaviours; Leadership, Making Effective Decisions, Communicating and Influencing, Working Together. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk.

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

This vacancy is part of the Great Place to Work for Veterans initiative.

Contact point for applicants

Job contact: Name: Elisa Clark Email: elisa.clark934@mod.gov.uk Telephone: 07974090105 Recruitment team Email: DBSCivPers-ResourcingTeam5@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission.