At a Glance
- Tasks: Manage a portfolio of loans, ensuring excellent customer service and effective risk management.
- Company: Award-winning specialist lender with a collaborative culture and strong reputation.
- Benefits: Up to £50,000 salary, bonus scheme, hybrid working, and generous leave.
- Other info: Clear career progression and ongoing training in a supportive environment.
- Why this job: Join a respected lender and make a real impact in the property finance sector.
- Qualifications: Experience in portfolio management, mortgage servicing, and strong communication skills.
The predicted salary is between 50000 - 50000 £ per year.
Salary: Up to £50,000 + Bonus + Excellent Benefits
Location: North London - Hybrid working pattern
Are you an experienced Portfolio Manager, Mortgage Servicer, Loan Servicing Specialist or Arrears & Collections professional looking to join an award-winning specialist lender? We're recruiting for a Portfolio Manager - Property Finance to join a growing and highly respected lender based in Bletchley. This is a fantastic opportunity to manage a portfolio of buy-to-let and bridging loans, supporting borrowers throughout the lifecycle of their loan whilst ensuring excellent customer outcomes and effective portfolio management.
The successful Portfolio Manager - Property Finance will play a key role in servicing and monitoring the loan book, managing arrears and watchlist accounts, supporting borrowers and helping to maintain the high standards of service the business is known for.
The Role
As a Portfolio Manager - Property Finance you will be responsible for managing loans from post‑completion through to redemption, ensuring customers receive a first‑class experience whilst proactively identifying and managing risk.
Key Responsibilities
- Manage a portfolio of bridging and buy‑to‑let loans from completion through to redemption.
- Monitor loan performance and proactively manage watchlist and arrears accounts.
- Contact new borrowers ahead of their first payment to ensure they understand payment dates and obligations.
- Investigate and resolve payment issues, working with borrowers to bring accounts back up to date.
- Prepare and process refurbishment drawdowns, loan extensions and redemption statements.
- Produce welcome communications and end‑of‑term reminders for borrowers.
- Maintain accurate loan records and portfolio data.
- Deliver excellent customer service via telephone, email and written correspondence.
- Identify trends across the portfolio and report findings to senior management.
- Support management information reporting and ongoing process improvements.
- Assist with special servicing and recovery activities where required.
About You
To be considered for this Portfolio Manager - Property Finance position, you should have experience within:
- Portfolio Management
- Mortgage Servicing
- Loan Servicing
- Buy‑to‑Let Lending
- Bridging Finance
- Collections & Arrears Management
- Specialist Lending
You’ll also have:
- Experience working within an FCA‑regulated environment.
- Strong communication and relationship‑building skills.
- A customer‑focused approach with the ability to handle sensitive conversations professionally.
- Excellent attention to detail and organisational skills.
- A proactive and solutions‑focused mindset.
- The ability to manage multiple cases and priorities effectively.
What’s on Offer?
- Salary up to £50,000
- Bonus scheme of up to 10%
- Hybrid working (3 days from home)
- Vitality Private Medical Insurance
- Life Assurance (4x salary)
- Pension Scheme
- 25 days annual leave plus bank holidays
- Additional paid leave over the Christmas period
- Option to purchase additional annual leave
- Ongoing training and professional development
- Clear career progression opportunities
- Supportive and collaborative culture
About the Company
Our client is an award‑winning specialist lender with an excellent reputation within the mortgage industry. Recognised as a Top Mortgage Employer, they have built a culture centred around collaboration, development and delivering outstanding service to both customers and intermediaries. With ambitious growth plans and continued investment in their people, this is an excellent opportunity for a Portfolio Manager looking to develop their career within a successful and highly regarded lending business.
Portfolio Manager - Property Finance employer: DEFC Group
Join an award-winning specialist lender in North London as a Portfolio Manager - Property Finance, where you will thrive in a supportive and collaborative culture that prioritises employee development and outstanding customer service. With a competitive salary, hybrid working options, and clear career progression opportunities, this role offers a meaningful chance to grow your career while making a positive impact on borrowers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Manager - Property Finance
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like DEFC Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Portfolio Manager - Property Finance
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to DEFC Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on DEFC Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at DEFC Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with DEFC Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at DEFC Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former DEFC Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
