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For Companies At a Glance
- Tasks: Own and optimise commercial sales tools, ensuring seamless integration with CRM.
- Company: Defaqto, a trusted source of financial product intelligence in the UK.
- Benefits: Hybrid working, vibrant office culture, wellbeing focus, and social events.
- Why this job: Make a real impact by driving tool adoption and operational efficiency.
- Qualifications: Experience in systems analysis or CRM administration, with strong problem-solving skills.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
The predicted salary is between 36000 - 60000 Ā£ per year.
We are looking for a talented commercial systems analyst to own the CRM-adjacent commercial sales tools such as Lusha, Sales Navigator and Outreach, and their integration with the CRM, ensuring they are configured, maintained, and embedded into GTM workflows.
Who we are
Defaqto is one of the UK's most trusted sources of financial product and market intelligence. By bringing together product data, technology, and consumer insight we help everyone make smarter, more informed financial choices now, and in the future. And in doing so we hope to raise industry standards, power consumer choice, and help the industry meet evolving customer needs.
What's the purpose of your role?
By owning the adjacent sales enablement tools, your role combines strategic input with hands-on execution, driving adoption, data integrity, and operational efficiency.
What you'll do
- Tool Ownership
- Act as the primary owner for Lusha, Sales Navigator, Outreach, and related integrations.
- Contribute to roadmap planning for commercial tools and provide insights on enhancements.
- Ensure seamless integration with CRM and other systems.
- Operational responsibilities
- Perform first-line configuration and troubleshooting for all tools.
- Maintain data hygiene across integrated systems.
- Manage user provisioning and permissions for tools.
- Own relationships with tool vendors, managing SLAs and renewals.
- Coordinate with vendors for troubleshooting and upgrades.
- Adoption & Enablement
- Deliver user training and onboarding for tools.
- Monitor usage and adoption, implementing corrective actions.
- Cross-Functional Collaboration
- Work with Sales, Marketing, and Customer Success to embed tools into workflows.
- Support accurate reporting and dashboards leveraging these tools.
What you'll need to succeed
- Previous experience in a systems analyst or CRM administrator role.
- Experience working with automation tools.
- Exposure to commercial operations or revenue operations environments is advantageous.
- Significant CRM experience - preferably MS Dynamics.
- Sale enablement tools including Lusha, Sales Navigator, Outreach and related integrations.
- Automation tools such as Power Automate.
- Understanding of CRM architecture, workflows, and data governance basics.
- Awareness of integration concepts and APIādriven processes.
- Understanding of data management principles.
Approach to Work
- Proactive and structured, with a focus on reliability and continuous improvement.
- Collaborative and serviceāoriented, with a strong sense of accountability.
- Strong problemāsolving and troubleshooting ability.
- Attention to detail and commitment to data integrity.
Location
This is a hybrid role - your office base is Haddenham in Buckinghamshire.
Right to Work
Applicants must already hold a legal right to work in the UK without time restrictions. We are currently unable to provide Skilled Worker visa sponsorship.
How we Work
Our values define how we work so that we can achieve our vision, provide a great employee experience, and positively impact our customers.
- Think Big
- Be Bold
- Own it
- Team up
- Be a Star
We have a vibrant office environment with a hybrid approach to working supported by our flexible working promise. We have a focus on wellbeing, a programme of social, charity and team-building events and free fresh fruit delivered to the office.
Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
Senior Commercial Analyst - Tools & Enablement in London employer: Defaqto
Contact Detail:
Defaqto Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior Commercial Analyst - Tools & Enablement in London
āØTip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that arenāt even advertised yet.
āØTip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with CRM tools and sales enablement. This will give you an edge during interviews.
āØTip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Get comfortable talking about your experience with tools like Lusha and Sales Navigator.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Commercial Analyst - Tools & Enablement in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Commercial Analyst. Highlight your experience with CRM systems and sales tools like Lusha and Sales Navigator. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be bold and show us your personality!
Showcase Relevant Experience: When detailing your previous roles, focus on your experience with tool ownership and data management. We love seeing examples of how you've driven adoption and improved operational efficiency in past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donāt miss any important updates from us!
How to prepare for a job interview at Defaqto
āØKnow Your Tools Inside Out
Make sure youāre familiar with Lusha, Sales Navigator, and Outreach. Understand their features, benefits, and how they integrate with CRM systems. This knowledge will help you demonstrate your expertise and show that you can hit the ground running.
āØShowcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to data integrity and tool adoption. Highlight your troubleshooting abilities and how youāve improved operational efficiency in past experiences.
āØEmphasise Collaboration
Since this role involves working closely with Sales, Marketing, and Customer Success teams, be ready to discuss how youāve successfully collaborated across departments. Share specific instances where your teamwork led to successful outcomes.
āØPrepare for Scenario-Based Questions
Expect questions that assess your approach to real-world scenarios, such as managing user training or handling vendor relationships. Think through potential situations you might face in the role and how you would address them effectively.
