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For Companies At a Glance
- Tasks: Own and optimise CRM-adjacent sales tools to enhance operational efficiency.
- Company: Defaqto, a trusted source of financial product intelligence in the UK.
- Benefits: Hybrid working, vibrant office culture, wellbeing focus, and social events.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
- Why this job: Make a real impact by driving tool adoption and improving data integrity.
- Qualifications: Experience in systems analysis, CRM administration, and sales enablement tools.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a talented commercial systems analyst to own the CRM-adjacent commercial sales tools such as Lusha, Sales Navigator and Outreach, and their integration with the CRM, ensuring they are configured, maintained, and embedded into GTM workflows.
Who we are
Defaqto is one of the UK’s most trusted sources of financial product and market intelligence. By bringing together product data, technology, and consumer insight we help everyone make smarter, more informed financial choices now, and in the future. And in doing so we hope to raise industry standards, power consumer choice, and help the industry meet evolving customer needs.
What’s the purpose of your role?
By owning the adjacent sales enablement tools, your role combines strategic input with hands-on execution, driving adoption, data integrity, and operational efficiency.
What you’ll do
- Tool Ownership
- Act as the primary owner for Lusha, Sales Navigator, Outreach, and related integrations.
- Contribute to roadmap planning for commercial tools and provide insights on enhancements.
- Ensure seamless integration with CRM and other systems.
- Operational responsibilities
- Perform first-line configuration and troubleshooting for all tools.
- Maintain data hygiene across integrated systems.
- Manage user provisioning and permissions for tools.
- Own relationships with tool vendors, managing SLAs and renewals.
- Coordinate with vendors for troubleshooting and upgrades.
- Adoption & Enablement
- Deliver user training and onboarding for tools.
- Monitor usage and adoption, implementing corrective actions.
- Cross-Functional Collaboration
- Work with Sales, Marketing, and Customer Success to embed tools into workflows.
- Support accurate reporting and dashboards leveraging these tools.
What you’ll need to succeed
- Previous experience in a systems analyst or CRM administrator role.
- Experience working with automation tools.
- Exposure to commercial operations or revenue operations environments is advantageous.
- Significant CRM experience - preferably MS Dynamics.
- Sales enablement tools including Lusha, Sales Navigator, Outreach and related integrations.
- Automation tools such as Power Automate.
- Understanding of CRM architecture, workflows, and data governance basics.
- Awareness of integration concepts and API‑driven processes.
- Understanding of data management principles.
Approach to Work
- Proactive and structured, with a focus on reliability and continuous improvement.
- Collaborative and service‑oriented, with a strong sense of accountability.
- Strong problem‑solving and troubleshooting ability.
- Attention to detail and commitment to data integrity.
Location
This is a hybrid role - your office base is Haddenham in Buckinghamshire.
Right to Work
Applicants must already hold a legal right to work in the UK without time restrictions. We are currently unable to provide Skilled Worker visa sponsorship.
How we Work
Our values define how we work so that we can achieve our vision, provide a great employee experience, and positively impact our customers. Think Big | Be Bold | Own it | Team up | Be a Star. We have a vibrant office environment with a hybrid approach to working supported by our flexible working promise. We have a focus on wellbeing, a programme of social, charity and team-building events and free fresh fruit delivered to the office.
Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
Senior Commercial Analyst - Tools & Enablement in England employer: Defaqto
Contact Detail:
Defaqto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Analyst - Tools & Enablement in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its tools, like Lusha and Sales Navigator. Show them you know your stuff and how you can make their sales processes smoother.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your CRM skills and any relevant tools you've worked with to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Commercial Analyst - Tools & Enablement in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Commercial Analyst. Highlight your experience with CRM systems and sales tools like Lusha and Sales Navigator, as well as any relevant achievements that showcase your skills in data integrity and operational efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Defaqto. Don’t forget to mention your proactive approach and problem-solving skills!
Showcase Your Technical Skills: Since this role involves a lot of technical know-how, be sure to detail your experience with automation tools and CRM architecture. Mention any specific projects where you’ve successfully integrated systems or improved workflows.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Defaqto
✨Know Your Tools Inside Out
Make sure you’re familiar with Lusha, Sales Navigator, and Outreach. Understand their features, benefits, and how they integrate with CRM systems. This knowledge will help you demonstrate your expertise and show that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to data integrity and tool adoption. Highlight your troubleshooting abilities and how you’ve improved operational efficiency in past experiences.
✨Emphasise Collaboration
Since this role involves working closely with Sales, Marketing, and Customer Success teams, be ready to discuss how you’ve successfully collaborated across departments. Share specific instances where your teamwork led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your approach to real-world scenarios, such as managing vendor relationships or ensuring data hygiene. Think through your responses in advance, focusing on your proactive and structured approach to problem-solving.