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- Tasks: Support and enhance innovative software applications for smarter financial decisions.
- Company: Join Defaqto, a leader in providing expert financial guidance in the UK.
- Benefits: Enjoy a hybrid working model and a diverse, inclusive workplace culture.
- Why this job: Develop key skills while making a real impact on financial decision-making.
- Qualifications: IT degree or strong STEM A-Levels with practical C# and MS SQL experience required.
- Other info: We value diversity and encourage applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
- Do you have an IT degree with some practical experience of C# and Microsoft SQL?
- Are you a natural problem-solver and a really strong communicator?
You must hold the long-term right to work in the UK without sponsorship as we\’re unable to offer skilled worker sponsorship currently.
Defaqto’s purpose is to help everyone to make smarter financial decisions and our mission is to bethe #1 provider of smarter financial decisions in the UK. The business has a diverse product portfoliothat spans:
- Our Defaqto ratings, which provide consumers with expert guidance at-a-glance when purchasingfinancial products
- The most widely used financial planning software in the UK market
- Mission critical technology that helps product manufacturers to optimise the financial productsthat they take to market
We currently support over 50m financial decisions every year with a combined value of over£80bn.
Role Overview
In this role you’ll develop key skills toplay a crucial role inensuring the smooth functionality and availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions.
Responsibilities
A typical day in application support kicks off with a daily stand-up, then throughout the day you’ll be using your skills and growing knowledge towork on tasks to address bugs. As your experience develops, you\’ll be working toimplement minor enhancements.
At timesyou might need to jump into action to handle emergencies and implement measured and supportive actions to minimise the impact on application users.
You\’ll also learn how toreview monitor logs and errors to identify trends, predict potential issues, and implement proactive fixes.
The team play a central role in supporting software releases to staging and production environments, collaborating closely with our tech leads, test teams, and customer support.
Experience required
- An IT degree or strong STEM A-Levels with evidence of practical coding experience withC# and MS SQL (ideally, knowledge ofwriting stored procedures and optimising performance
- Experience with Azure DevOps would be a plus as would Python
- Really goodcommunication and collaboration skills
- A methodical approach to work
- Attention to detail
- Natural problem solver
- Proactive and eager to learn new skills
If you\’ve got some experience in software support or as a junior developer, that\’s a big plus!
Working Location
We operate aHybrid working model with team members working from our Haddenham office3 times each week.
Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.
We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.
For these reasons we strongly encourage suitably qualified applicants from a wide range of backgrounds.
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Trainee Application Support Analyst Technology & Product · Haddenham · employer: Defaqto Limited
Contact Detail:
Defaqto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Application Support Analyst Technology & Product · Haddenham ·
✨Tip Number 1
Familiarise yourself with C# and Microsoft SQL by working on small projects or contributing to open-source initiatives. This hands-on experience will not only enhance your skills but also demonstrate your practical knowledge during interviews.
✨Tip Number 2
Brush up on your problem-solving skills by tackling coding challenges on platforms like LeetCode or HackerRank. Being able to showcase your analytical thinking can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the industry through LinkedIn or local tech meetups. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare for potential technical questions by reviewing common application support scenarios and troubleshooting techniques. Being well-prepared will help you feel more confident during the interview process.
We think you need these skills to ace Trainee Application Support Analyst Technology & Product · Haddenham ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT degree and any practical experience you have with C# and Microsoft SQL. Emphasise your problem-solving skills and communication abilities, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Trainee Application Support Analyst position. Mention your passion for technology and how your skills align with Defaqto's mission to help people make smarter financial decisions.
Showcase Relevant Experience: If you have any experience in software support or as a junior developer, be sure to include this in your application. Highlight specific projects or tasks where you demonstrated your coding skills and problem-solving abilities.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Defaqto Limited
✨Showcase Your Technical Skills
Make sure to highlight your practical experience with C# and Microsoft SQL during the interview. Be prepared to discuss specific projects or tasks where you applied these skills, as this will demonstrate your capability and understanding of the technologies relevant to the role.
✨Demonstrate Problem-Solving Abilities
Since the role requires a natural problem-solver, think of examples from your past experiences where you successfully identified and resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, showing that you can collaborate well with others.
✨Express Eagerness to Learn
Convey your enthusiasm for learning new skills and technologies, especially in areas like Azure DevOps and Python. Employers appreciate candidates who are proactive about their professional development, so share any relevant courses or self-study you've undertaken.