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- Tasks: Lead and grow a vibrant online community for a global music streaming platform.
- Company: Join a dynamic music streaming platform that values creativity and collaboration.
- Benefits: Enjoy hybrid remote work, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by ensuring users feel heard and supported in a creative space.
- Qualifications: Fluent in English and French with customer support and community management experience.
- Other info: Be part of an inclusive community that fosters creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A global music streaming platform is searching for a Community Manager to lead and grow its online community. You will collaborate with various teams, ensuring users feel heard and supported.
Ideal candidates are fluent in English and French, possess customer support experience, and are skilled in community management. This dynamic position supports creativity and collaboration, contributing to a vibrant and inclusive community.
Senior Community & Support Leader — Hybrid Remote employer: Deezer
Contact Detail:
Deezer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Community & Support Leader — Hybrid Remote
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through community forums. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for community management! Share your thoughts on relevant topics or trends in the music streaming world on social media. This not only showcases your expertise but also gets you noticed.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to community support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Community & Support Leader — Hybrid Remote
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let your enthusiasm for community management shine through. Share specific examples of how you've engaged with online communities and made a positive impact. We want to see your personality and passion for creating inclusive spaces!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in customer support and community management, and don’t forget to mention your language skills in English and French. We love seeing candidates who take the time to align their application with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches us quickly and allows you to easily track your application status. Plus, it’s the best way to show you’re serious about joining our team!
How to prepare for a job interview at Deezer
✨Know the Company Inside Out
Before your interview, dive deep into the music streaming platform's mission, values, and community initiatives. Understanding their culture will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Showcase Your Community Management Skills
Prepare specific examples from your past experiences where you've successfully managed a community or resolved customer issues. Highlight your strategies for engagement and support, as this will demonstrate your capability to lead and grow their online community effectively.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might need to handle a hypothetical community issue. Practise how you would respond to user concerns or feedback, showcasing your problem-solving skills and empathy towards users.
✨Fluency Matters
Since fluency in English and French is essential, be prepared to switch between the two languages during the interview. This will not only demonstrate your language skills but also your ability to communicate effectively with a diverse community.