Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow a vibrant online community for a global music streaming platform.
- Company: Join a dynamic music streaming platform that values creativity and collaboration.
- Benefits: Enjoy hybrid remote work, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by ensuring users feel heard and supported in a creative environment.
- Qualifications: Fluent in English and French with customer support and community management experience.
- Other info: Be part of an inclusive community that fosters creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A global music streaming platform is searching for a Community Manager to lead and grow its online community. You will collaborate with various teams, ensuring users feel heard and supported.
Ideal candidates are fluent in English and French, possess customer support experience, and are skilled in community management. This dynamic position supports creativity and collaboration, contributing to a vibrant and inclusive community.
Senior Community & Support Leader — Hybrid Remote in London employer: Deezer
Contact Detail:
Deezer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Community & Support Leader — Hybrid Remote in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Show off your community management skills! During interviews, share specific examples of how you've successfully engaged and supported users in previous roles. This will demonstrate your ability to create a vibrant community.
✨Tip Number 3
Be ready to collaborate! Since this role involves working with various teams, prepare to discuss how you’ve worked cross-functionally in the past. Highlight your teamwork skills and how they contributed to a positive user experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Community & Support Leader — Hybrid Remote in London
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let your enthusiasm for community management shine through. Share specific examples of how you've engaged with online communities and made a positive impact. We want to see your personality and passion for creating inclusive spaces!
Tailor Your Experience: Make sure to highlight your customer support experience and any relevant skills in community management. We’re looking for candidates who can demonstrate their ability to connect with users and provide exceptional support. Customise your application to reflect how your background aligns with our needs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Deezer
✨Know the Community Inside Out
Before your interview, dive deep into the platform's community. Familiarise yourself with current discussions, popular topics, and any recent changes. This will not only show your enthusiasm but also help you articulate how you can enhance user engagement.
✨Showcase Your Support Skills
Prepare examples from your past customer support experiences that highlight your problem-solving skills and ability to empathise with users. Be ready to discuss specific situations where you turned a negative experience into a positive one.
✨Fluency Matters
Since fluency in English and French is key, practice answering common interview questions in both languages. This will demonstrate your language skills and make you feel more comfortable during the actual interview.
✨Emphasise Collaboration
This role involves working with various teams, so be prepared to discuss how you've successfully collaborated in the past. Share specific examples of projects where teamwork led to a successful outcome, showcasing your ability to foster creativity and inclusivity.