Warehouse Administrator - 3 Month Role
Department: Warehouse
Employment Type: Fixed Term - Part Time
Location: Deeside
Reporting To: Viv Clayton
Compensation: £20,000 / year
Description
The Warehouse Administrator provides comprehensive administrative support across warehouse, logistics, customer service and supply chain operations, ensuring the accurate flow of information, inventory and documentation throughout the business.
The role is responsible for customer order processing, warehouse administration, material call-off, goods-in coordination, stock reconciliation and ERP system accuracy. Acting as a key link between customers, suppliers, third-party logistics providers, hauliers and internal teams, the role helps ensure excellent customer service, production continuity, stock integrity and full compliance with food safety, quality and traceability requirements.
The job holder is required to do all tasks considered relevant by their line manager.
Responsible for Food Safety, Quality and Legality
EQUAL OPPORTUNITIES: The Company strives to be an equal opportunities employer. This means that decisions concerning recruitment, promotion, dismissal or any other aspect of employment will be based on the needs of the business and not any assumptions based on sex, race, age, disability, gender reassignment, sexual orientation, married or civil partnership status, pregnancy or maternity, religion or belief. This is an important commitment which all employees are expected to share.
Key Responsibilities
Customer Order Management
- Process customer orders accurately and in a timely manner through the ERP system.
- Manage orders received via EDI platforms, email and other customer channels.
- Maintain delivery dates, booking slots and order amendments within the ERP system.
- Generate and distribute order confirmations where required.
- Coordinate delivery bookings with customers and logistics providers.
- Issue picking instructions and associated documentation to third-party warehouse providers.
- Generate customer labels and dispatch paperwork as required.
- Process export documentation and supporting logistics paperwork where applicable.
- Support customer service activities and respond to order-related enquiries.
Warehouse & Logistics Administration
- Create and maintain pick sheets, delivery notes and warehouse transfer documentation.
- Process stock dispatches and warehouse transactions accurately through the ERP system.
- Ensure all warehouse documentation is complete, accurate and filed appropriately.
- Support goods-out administration and logistics coordination activities.
- Liaise with third-party logistics providers regarding stock movements, order fulfilment and operational issues.
- Manage pallet control processes, including de-hire administration and reconciliation.
Material Call-Off & Inventory Coordination
- Complete daily call-off of packaging and raw materials from third-party storage locations in line with production requirements.
- Monitor material availability and elevate potential shortages or supply risks.
- Commun
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