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For Companies At a Glance
- Tasks: Conduct user research to shape impactful digital services and advocate for user needs.
- Company: Leading digital consultancy with a focus on public sector innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for career growth.
- Why this job: Make a real difference in society by enhancing user experiences in digital services.
- Qualifications: Experience in user-centred design and research methods; leadership skills for senior role.
- Other info: Join a supportive team with a commitment to social impact and sustainability.
The predicted salary is between 50000 - 70000 £ per year.
Location: UK-wide (Hybrid - 2 days per week in a local office)
Salary:
- Mid-level: £50,000 - £55,000
- Senior: £60,000 - £70,000
Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role, requiring two days per week in an office. The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home.
The Role
The successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.
Responsibilities will include:
- Designing and delivering qualitative and quantitative user research
- Developing research strategies and roadmaps
- Working closely with designers, product managers, analysts and developers
- Advocating for users, including those with accessibility needs
- Presenting insights and recommendations to senior stakeholders
- Mentoring junior researchers (senior role)
About You
Candidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.
Additional Information
Candidates must be based in the UK with existing right to work (no sponsorship available). Successful applicants will be required to obtain Security Check (SC) clearance, including 5 years' UK residency. Pre-employment checks will apply. This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.
User Researcher employer: Deerfoot Recruitment Solutions
Contact Detail:
Deerfoot Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common user researcher questions. Think about how you can showcase your experience in user-centred design and your ability to influence product direction. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your work! Create a portfolio that highlights your best user research projects. Include case studies that demonstrate your process, insights, and impact. This will help you stand out when you apply through our website.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to keep you top of mind for the hiring team.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the User Researcher role. Highlight your user-centred design experience and any work in agile teams, especially if you've contributed to GDS standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about user research and how your background makes you a great fit for the role. Don’t forget to mention your experience with qualitative and quantitative research methods.
Showcase Your Research Skills: In your application, be sure to include specific examples of user research projects you've worked on. Discuss the methods you used and the impact your findings had on product or service direction. This will show us you know your stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Deerfoot Recruitment Solutions
✨Know Your User Research Methods
Make sure you brush up on various user research methods, both qualitative and quantitative. Be ready to discuss how you've applied these in past projects, especially in agile environments. This will show your depth of knowledge and ability to adapt to different situations.
✨Showcase Your Advocacy for Users
Prepare examples that highlight how you've advocated for users, particularly those with accessibility needs. This is crucial for the role, so think about specific instances where your insights led to meaningful changes in a product or service.
✨Engage with Stakeholders
Think about how you've successfully presented insights to senior stakeholders in the past. Be ready to discuss your approach to managing relationships and influencing decisions based on user research findings. This will demonstrate your ability to communicate effectively in a multidisciplinary team.
✨Mentorship Mindset (for Senior Role)
If you're applying for the senior position, be prepared to talk about your experience mentoring junior researchers. Share specific examples of how you've supported their growth and development, as this will be key to showing your leadership capabilities.