Business Systems Support Analyst in Reading

Business Systems Support Analyst in Reading

Reading Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Deerfoot Recruitment Solutions

At a Glance

  • Tasks: Support and improve key business systems while collaborating with various teams.
  • Company: Join a growing, cash-rich organisation in Newbury.
  • Benefits: Competitive salary, profit-sharing, 25 days holiday, and professional development opportunities.
  • Other info: Enjoy a supportive environment with structured training and excellent career growth.
  • Why this job: Make a real difference by solving problems and enhancing business systems.
  • Qualifications: Strong problem-solving skills and experience with business systems or application support.

The predicted salary is between 35000 - 45000 £ per year.

Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profor share + 25 days holiday.

Office-based, with occasional travel as needed.

Are you someone who enjoys solving problems, improving systems, and making a real difference across a business?

This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement.

You’ll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support.

If you like variety, responsibility and the chance to work across different departments, this could be the next step you’ve been looking for.

Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms.

Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption.

Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives.

Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security.

Contribute to system-related projects and wider process improvement activity across the business.

Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment.

Clear communication skills, with the ability to work effectively with both technical teams and non-technical users.

Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.

Experience in business systems, application support or similar systems-focused roles is desirable.

Experience with ERP or CRM platforms such as Net Suite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, Power Shell, Linux, ITIL or project methodologies.

A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required.

Pool cars are used for visits to other sites.

What’s on offer You’ll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth.

You’ll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links.

If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, Net Suite, Sage, Phocas, Power BI, SQL, Power Shell, Linux, ITIL.

Business Systems Support Analyst in Reading employer: Deerfoot Recruitment Solutions

Deerfoot Recruitment Solutions Ltd is an exceptional employer, offering a dynamic work environment in the heart of Central London, where you can thrive as an IT Support Analyst. With a strong focus on employee development, you'll benefit from structured training and certifications while working closely with an IT Director who values your growth. The comprehensive benefits package, including private medical insurance and generous leave policies, combined with the opportunity to make a significant impact in a new internal IT support function, makes this a truly rewarding place to advance your career.

Deerfoot Recruitment Solutions

Contact Details:

Deerfoot Recruitment Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Systems Support Analyst in Reading

Get to Grips with Data Visualisation Tools

If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.

Join Local Business Intelligence Meetups

Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Deerfoot Recruitment Solutions!

Engage with Online BI Communities

Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.

Leverage Your University’s Career Support

If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!

We think you need these skills to ace Business Systems Support Analyst in Reading

Problem-Solving Ability
Attention to Detail
Communication Skills
Microsoft Office (Excel, Word, Outlook)
Business Systems Knowledge
Application Support Experience
ERP Platforms (NetSuite, Sage, Phocas)

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Deerfoot Recruitment Solutions, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Deerfoot Recruitment Solutions

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Deerfoot Recruitment Solutions’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.