User Researcher GDS
User Research / Mixed Methods / Usability Testing / AI-Enhanced Research / GDS
Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow
£47,000 - £75,000 DOE + Training Budget and Benefits
Do you want to make sure real users' voices shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services.
You'll join a growing Experience Design team within a large global technology consultancy. It's a chance to shape how research is done in the age of AI, using AI tools to scale insight while keeping research ethical, inclusive and human-centred.
Our client, a global consultancy, has offices UK wide to choose from, so there will be one close to you. You'll need to be willing to undergo SC clearance.
What You'll Be Doing
Leading the research for your team, choosing the right approaches and methods, and using AI tools to improve efficiency and scale
Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing
Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view
Working closely with clients, product managers, designers, developers and fellow researchers to plan high-impact research
Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions
Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically
What You'll Bring
Proven GDS experience, with demonstrable knowledge of the GDS Service Standard and design principles
Hands-on experience leading user research with qualitative, quantitative and mixed methods, and knowing when to apply each
Experience across the service lifecycle, from discovery through to design and delivery
Experience leading research in multidisciplinary agile teams, using prototypes to test hypotheses, assumptions and user journeys
Strong storytelling, stakeholder management and facilitation skills
Desirable: experience using AI-powered research tools
What's O...
User Researcher GDS in London employer: Deerfoot Recruitment Solutions
Join a leading global technology consulting organisation that prioritises employee growth and innovation in the heart of London, Manchester, or Glasgow. With a strong emphasis on collaboration and cutting-edge projects, you'll have access to comprehensive benefits, a hybrid work culture, and opportunities to influence high-profile clients while developing your expertise in data and AI. This is not just a job; it's a chance to be part of a dynamic team that values your contributions and supports your professional journey.
Contact Details:
Deerfoot Recruitment Solutions Recruitment Team
