Service Designer GDS
Service Design / User Research / Prototyping / Accessibility / GDS
Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow
£70,000 - £75,000 DOE + Training and Benefits
Do you want your work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next.
You'll join a growing Experience Design team within a large global technology consultancy, working alongside multidisciplinary, multi-vendor teams on services built to the GDS Service Standard. You'll also help shape how the team practises service design.
Our client, a global consultancy, has offices UK wide to choose from, so there will be one close to you. You'll need to be willing to undergo SC clearance.
What You'll Be Doing
Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions
Choosing and applying the right research methods to uncover insight and evidence
Prototyping and testing ideas, working with specialists to bring them to life
Facilitating workshops that bring stakeholders behind a shared vision
Translating insights into tangible opportunities for business and user value
Helping delivery teams adopt a holistic service design approach and shaping the wider design practice
What You'll Bring
Solid service design experience, with a portfolio showing research, service mapping, prototyping, delivery and impact
Proven GDS experience, including working to the GDS Service Standard and service assessments, plus a strong grasp of accessibility principles
Strong user-centred design skills, from planning and running user research to prototyping and turning insights into improvements
Experience of agile delivery in multidisciplinary, multi-vendor teams
Confidence engaging stakeholders, from facilitating workshops to influencing decisions with evidence
Desirable: consulting or agency background
What's On Offer
Hybrid working, with the option to request flexible working arrangements
Travel expenses covered for client s...
Service Designer GDS in London employer: Deerfoot Recruitment Solutions
Join a leading global technology consulting organisation that prioritises employee growth and innovation in the heart of London, Manchester, or Glasgow. With a strong emphasis on collaboration and cutting-edge projects, you'll have access to comprehensive benefits, a hybrid work culture, and opportunities to influence high-profile clients while developing your expertise in data and AI. This is not just a job; it's a chance to be part of a dynamic team that values your contributions and supports your professional journey.
Contact Details:
Deerfoot Recruitment Solutions Recruitment Team
