At a Glance
- Tasks: Design and develop applications within the BMC Remedy ITSM suite while collaborating with tech teams.
- Company: Join a leading global consultancy with a dynamic technology team.
- Benefits: Competitive salary of £46k, hybrid work model, and great benefits.
- Other info: Opportunity for career growth and ongoing support in a vibrant tech setting.
- Why this job: Make an impact by optimising and customising ITSM applications in a collaborative environment.
- Qualifications: Experience in BMC Remedy ITSM applications and familiarity with ITIL best practices.
The predicted salary is between 46000 - 46000 £ per year.
Location: Bristol, Birmingham or Manchester (Hybrid with 2 days in office per week)
Salary: 46k per annum + benefits
Must be SC Clearance Eligible and Sole UK National
Deerfoot Recruitment is working on behalf of a leading global consultancy to source a talented Remedy Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite.
The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications.
Key Responsibilities:- Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters)
- Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management
- Troubleshoot and resolve Remedy environment issues
- Optimise application performance and ensure scalability
- Create and maintain technical documentation (design specifications, user guides)
- Collaborate with wider technology teams to integrate Remedy with enterprise systems
- Deliver ongoing support, enhancements, and upgrades to Remedy platforms
- Strong background in developing and customising BMC Remedy ITSM applications
- Familiarity with ITIL framework and best practice
- Experience with workflows, integrations, and programming (e.g. JavaScript)
- Knowledge of cloud-based Remedy deployments
- BMC Remedy ITSM Certification desirable
- BMC Remedy
- ITIL
- JavaScript
- Remedy Consultant
- BMC Remedy ITSM Certification
Remedy Consultant in Birmingham employer: Deerfoot Recruitment Solutions
Deerfoot Recruitment Solutions Ltd is an exceptional employer, offering a dynamic work environment in the heart of Central London, where you can thrive as an IT Support Analyst. With a strong focus on employee development, you'll benefit from structured training and certifications while working closely with an IT Director who values your growth. The comprehensive benefits package, including private medical insurance and generous leave policies, combined with the opportunity to make a significant impact in a new internal IT support function, makes this a truly rewarding place to advance your career.
Contact Details:
Deerfoot Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remedy Consultant in Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Deerfoot Recruitment Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Deerfoot Recruitment Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Deerfoot Recruitment Solutions!
✨Direct Apply to Deerfoot Recruitment Solutions
Let's not forget to apply directly through the Deerfoot Recruitment Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Remedy Consultant in Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Deerfoot Recruitment Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Deerfoot Recruitment Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Deerfoot Recruitment Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
