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- Tasks: Support life and pension products by issuing statements and resolving customer queries.
- Company: Join Deerfoot Recruitment, a leading tech consultancy committed to social impact.
- Benefits: Enjoy a competitive salary, private medical insurance, and a supportive team culture.
- Why this job: Make a positive impact in the insurance sector while developing your skills.
- Qualifications: Detail-oriented with good calculation skills; training provided for all levels.
- Other info: For every CV sent, we donate £1 to charity; explore our referral rewards!
The predicted salary is between 25400 - 35400 £ per year.
Administrator – Pensions & Life Location: Office Based in Norwich Pay: Min £25,400 + Benefits Full Time (40 Hrs), Permanent Are you highly organised, detail-oriented, and ready for a rewarding career supporting life and pension products? Join our clients Norwich-based team as an Administrator and play a key role in delivering vital documentation and exceptional customer service within a leading insurance environment. In this administration role you will be responsible for issuing Annual Benefit Statements (ABS) or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products. You will also be required to handle and resolve customer queries from internal teams accurately and effectively, ensuring the best possible customer experience. Responsibilities Issue Annual Benefit Statements (ABS) and chargeable events certificates for life and pension policyholders and financial advisors, ensuring accuracy and compliance. Handle and resolve customer queries from internal teams promptly and professionally to maintain excellent service standards Maintain clear records and documentation related to product servicing and claims processes Support the team by collaborating on process improvements and ensuring operational efficiency. What are we looking for? You will be process-driven and possess a keen eye for detail A good level of calculation skills is required; however, full and ongoing training will be provided. An excellent communicator capable of clearly and effectively presenting ideas to stakeholders. A passion for customer service with a commitment to deliver on you promises and going above and beyond for our customers. Computer literacy and willingness to learn new systems and technologies. Experience or familiarity with pension of life policies, as well as claims processing and servicing, would be valuable. Why Join Us? Competitive salary with full-time, permanent stability Comprehensive benefits package including Private Medical Insurance, Critical Life Insurance and More Friendly, supportive team culture with opportunities to grow and develop your skills ??????? Ready to make a positive impact in the insurance sector? Apply now to join our clients Norwich office as an Administrator. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn\’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ
Administrator (Life & Pensions) employer: Deerfoot Recruitment Solutions
Contact Detail:
Deerfoot Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Life & Pensions)
✨Tip Number 1
Familiarise yourself with life and pension products before applying. Understanding the basics of Annual Benefit Statements and chargeable events certificates will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves handling customer queries, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have with process improvements or operational efficiency. This will demonstrate your proactive approach and ability to contribute positively to the team.
✨Tip Number 4
Prepare questions about the company culture and training opportunities. Showing genuine interest in growth and development can make a great impression during your interview.
We think you need these skills to ace Administrator (Life & Pensions)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in administration, customer service, or the insurance sector. Use specific examples to demonstrate your attention to detail and problem-solving skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your commitment to delivering high-quality work. Mention your ability to handle queries effectively and your willingness to learn new systems.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Deerfoot Recruitment Solutions
✨Showcase Your Organisational Skills
As an Administrator in Life & Pensions, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your ability to stay on top of details and deadlines.
✨Demonstrate Customer Service Passion
This role requires a strong commitment to customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles, and think about specific situations where you resolved queries effectively.
✨Familiarise Yourself with Life and Pension Products
While experience is valuable, showing that you have researched life and pension products will impress interviewers. Brush up on basic concepts and terminology so you can speak confidently about the industry during your interview.
✨Prepare for Calculation Questions
Since the role requires good calculation skills, practice some basic calculations beforehand. Be prepared to explain your thought process clearly if asked to solve a problem during the interview.