Senior IT Support Analyst — Hybrid/Remote (1st–3rd Line) in Southampton

Senior IT Support Analyst — Hybrid/Remote (1st–3rd Line) in Southampton

Southampton Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Deerfoot Recruitment Solutions Ltd

At a Glance

  • Tasks: Provide 1st–3rd line IT support and assist with software testing.
  • Company: Join a dynamic team at Deerfoot Recruitment Solutions in Southampton.
  • Benefits: Enjoy hybrid work flexibility and opportunities for travel.
  • Other info: Great chance to grow your career in a supportive environment.
  • Why this job: Make a difference by solving tech issues and enhancing user experience.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 31500 - 38500 £ per year.

Deerfoot Recruitment Solutions Ltd is seeking a Senior Support Analyst to join its IT support team in Southampton.

The role covers 1st–3rd line technical support for customers, maintaining internal systems, and assisting with software testing and implementation.

Hybrid work with some travel is available.

Key responsibilities include logging and resolving issues, responding to queries, maintaining documentation, and contributing to knowledge base articles.

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Senior IT Support Analyst — Hybrid/Remote (1st–3rd Line) in Southampton employer: Deerfoot Recruitment Solutions Ltd

Join a dynamic team as a Software Tester, where your expertise in Software Testing and QA will be valued and nurtured. Our collaborative work culture fosters innovation and continuous learning, providing ample opportunities for professional growth while working in a vibrant location that encourages creativity and teamwork. Enjoy competitive benefits and the chance to make a meaningful impact on customer systems and software solutions.

Deerfoot Recruitment Solutions Ltd

Contact Details:

Deerfoot Recruitment Solutions Ltd Recruitment Team

We think you need these skills to ace Senior IT Support Analyst — Hybrid/Remote (1st–3rd Line) in Southampton

1st Line Support
2nd Line Support
3rd Line Support
Technical Support
Software Testing
Issue Resolution
Documentation Maintenance