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- Tasks: Lead the development and management of ServiceNow GRC modules in a dynamic banking environment.
- Company: Join Deerfoot Recruitment, a top tech consultancy committed to social impact and sustainability.
- Benefits: Enjoy competitive pay, potential contract renewals, and a chance to make a difference.
- Why this job: Be part of a high-performing team driving innovation in risk and compliance at a global scale.
- Qualifications: 5+ years in ServiceNow with expertise in GRC, IRM, BCM, and TPRM modules required.
- Other info: Opportunity to mentor junior team members and contribute to meaningful projects.
The predicted salary is between 60000 - 84000 £ per year.
Location: London (Fully Onsite)
6 Month Contract (+ Renewals or Temp to Perm)
£681.03pd (Inside IR35)
Are you an expert in ServiceNow with a strong track record of implementing and supporting GRC modules, including Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM)? We are seeking a Senior ServiceNow Engineer to join our international banking client's Service Management Department and play a key role in advancing their risk and compliance capabilities across a global financial services environment.
As a Senior ServiceNow Engineer, you will be a subject matter expert for the GRC modules within the ServiceNow platform, focusing on the development, operational delivery, and continuous improvement of GRC modules. Reporting to the ServiceNow Platform Manager, you will collaborate closely with other senior engineers to extend and optimise the use of IRM, ensuring robust governance, automation, and integration aligned with industry best practices.
Key Responsibilities
- Lead the technical management and development of the ServiceNow suite, with a primary focus on GRC, IRM, BCM, and TPRM modules.
- Translate business requirements into scalable ServiceNow solutions, optimising automation and integration.
- Triage, estimate, and deliver enhancements and requests in line with out-of-the-box best practices, maintaining a high Health Scan score.
- Provide technical governance, guidance, and approval for platform changes and enhancements.
- Oversee platform upgrades, testing, and the adoption of new ServiceNow features.
- Collaborate with process owners to ensure seamless transition and automation of business processes.
- Identify and deliver measurable improvements, cost savings, and efficiencies through platform enhancements.
- Ensure compliance with audit and IT security requirements across international offices.
- Create and maintain technical documentation, policies, and training materials.
- Mentor junior and offshore team members, overseeing their development and administrative tasks.
- Build strong relationships with global stakeholders to share best practices and support local policies.
About You
- 5+ years' technical experience implementing and supporting ServiceNow, with deep expertise in IRM, BCM, and TPRM modules.
- Strong understanding of risk management, regulatory compliance, and ServiceNow best practices.
- Proven ability to deliver solutions in regulated environments (finance, insurance, critical infrastructure).
- Experience in root cause analysis, troubleshooting, and problem-solving complex IT issues.
- Excellent communication, leadership, and collaboration skills.
- ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) highly desirable.
- Familiarity with frameworks such as ITIL and COBIT.
This is an exciting opportunity to join a high-performing ServiceNow team within a global financial institution, where you'll drive innovation and operational resilience in risk and compliance. If you have a passion for ServiceNow GRC and want to make a tangible impact, we want to hear from you.
Senior ServiceNow Engineer GRC/IRM/BCM/TPRM employer: Deerfoot Recruitment Solutions Ltd
Contact Detail:
Deerfoot Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Engineer GRC/IRM/BCM/TPRM
✨Tip Number 1
Make sure to showcase your hands-on experience with ServiceNow GRC modules during networking events or industry meetups. Engaging with professionals in the field can help you gain insights and potentially lead to referrals.
✨Tip Number 2
Join relevant online forums or communities focused on ServiceNow and risk management. Actively participating in discussions can help you build connections and demonstrate your expertise, making you a more attractive candidate.
✨Tip Number 3
Consider reaching out to current or former employees of the company you're applying to. They can provide valuable information about the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Stay updated on the latest trends and best practices in ServiceNow and risk management. Being knowledgeable about recent developments can give you an edge in conversations with interviewers and show your commitment to continuous improvement.
We think you need these skills to ace Senior ServiceNow Engineer GRC/IRM/BCM/TPRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, particularly in GRC, IRM, BCM, and TPRM modules. Use specific examples of past projects to demonstrate your expertise and achievements.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for ServiceNow and your understanding of risk management and compliance. Mention how your skills align with the responsibilities listed in the job description.
Showcase Relevant Certifications: If you have any ServiceNow certifications, be sure to include them prominently in your application. This will help establish your credibility as a qualified candidate for the role.
Highlight Soft Skills: In addition to technical skills, emphasise your communication, leadership, and collaboration abilities. These are crucial for the role, especially when working with global stakeholders and mentoring team members.
How to prepare for a job interview at Deerfoot Recruitment Solutions Ltd
✨Showcase Your Expertise
Make sure to highlight your extensive experience with ServiceNow, particularly in GRC, IRM, BCM, and TPRM modules. Prepare specific examples of past projects where you successfully implemented these solutions, demonstrating your technical prowess and understanding of best practices.
✨Understand the Business Context
Familiarise yourself with the financial services industry and the specific challenges it faces regarding risk management and compliance. This will help you articulate how your skills can directly benefit the company and align with their goals.
✨Prepare for Technical Questions
Expect to answer technical questions related to ServiceNow functionalities and governance. Brush up on your knowledge of platform upgrades, automation, and integration processes, as well as any relevant frameworks like ITIL and COBIT.
✨Demonstrate Leadership and Collaboration Skills
Since the role involves mentoring junior team members and collaborating with global stakeholders, be ready to discuss your leadership style and provide examples of how you've successfully worked in teams. Highlight your communication skills and ability to build strong relationships.
