At a Glance
- Tasks: Manage IT hardware, software licences, and provide technical support to colleagues.
- Company: Join a dynamic creative technology organisation focused on innovation and collaboration.
- Benefits: Enjoy a competitive salary, remote work options, and a supportive team culture.
- Why this job: Perfect for tech enthusiasts who love problem-solving in a people-first environment.
- Qualifications: Strong IT knowledge, excellent communication skills, and a passion for technology required.
- Other info: For every CV sent, we donate £1 to charity; explore our referral rewards too!
The predicted salary is between 25000 - 30000 £ per year.
Location: Staines - Office Based
Salary: £25,000 - £30,000
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced, collaborative environment.
As the IT Coordinator, you will play a vital role in managing IT hardware, software licences, procurement, and support processes. Acting as the first point of contact for all IT-related queries, you will provide technical support both in person and remotely, ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system, coordinate equipment distribution across global offices, and help manage supplier invoicing and asset records.
Key Responsibilities:
- Provide day-to-day support via phone, email, and face-to-face interactions
- Maintain accurate IT asset and software licence records
- Build, configure, and troubleshoot laptops, mobile devices, and peripherals
- Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
- Liaise with suppliers and manage IT procurement requests
- Support the finance team with invoice processing and approvals
- Contribute to IT knowledgebase documentation
Desired Skills & Experience:
- Strong knowledge of IT hardware (Windows/Mac), mobile devices, and peripheral equipment
- Experience in asset and licence management
- Good understanding of Microsoft 365 and Entra (desirable)
- Excellent communication and customer service skills
- Detail-oriented with the ability to manage multiple priorities
- Passion for technology and a willingness to learn
This is a fantastic opportunity for someone who enjoys problem-solving, values structure and organisation, and is keen to work in a creative, people-first business.
IT Coordinator employer: Deerfoot Recruitment Solutions Ltd
Contact Detail:
Deerfoot Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Coordinator
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software mentioned in the job description, especially Windows, Mac, and Microsoft 365. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your experience with IT support and asset management. Think of specific examples where you've successfully resolved technical issues or managed IT resources effectively, as this will showcase your problem-solving skills.
✨Tip Number 3
Research the company’s culture and values, particularly their focus on creativity and collaboration. Be ready to explain how your personal values align with theirs, which can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. Engaging with them can provide valuable insights into the role and the company, and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace IT Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and desired skills for the IT Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in IT support, hardware management, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for technology and your willingness to learn. Mention specific examples of how you've successfully managed IT tasks or supported colleagues in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the IT Coordinator role.
How to prepare for a job interview at Deerfoot Recruitment Solutions Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of IT hardware, especially Windows and Mac systems. Be prepared to discuss your experience with mobile devices and peripherals, as this role requires a solid understanding of these technologies.
✨Demonstrate Problem-Solving Skills
Since the job involves troubleshooting and providing support, think of examples from your past experiences where you've successfully resolved technical issues. This will show your potential employer that you're capable of handling challenges effectively.
✨Showcase Communication Skills
As the first point of contact for IT queries, excellent communication is key. Practice explaining technical concepts in simple terms, and be ready to demonstrate your customer service skills during the interview.
✨Familiarise Yourself with the Company
Research the organisation and its culture. Understanding their focus on creativity and collaboration will help you tailor your responses and show that you're a good fit for their team.