Cisco Lead Engineer

Cisco Lead Engineer

Stevenage Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance VoIP and Unified Communications environments while resolving telephony incidents.
  • Company: Join Deerfoot Recruitment, a top tech consultancy committed to social impact and sustainability.
  • Benefits: Enjoy a competitive salary, referral rewards, and contribute to charitable causes with every CV sent.
  • Why this job: Perfect for hands-on engineers who thrive in secure, high-performance settings and enjoy team leadership.
  • Qualifications: 5+ years in VoIP systems with advanced Cisco knowledge; SC clearance eligibility required.
  • Other info: Work fully on-site in Stevenage, collaborating with a passionate team dedicated to innovation.

The predicted salary is between 48000 - 72000 £ per year.

Location: Stevenage

Salary: £60,000 per annum

Working Pattern: Fully on-site, 5 days per week

Clearance: SC eligibility and sole UK nationality required

Deerfoot Recruitment is working on behalf of a prestigious consultancy client seeking a Cisco Lead Engineer to join their team in Stevenage. This is a fantastic opportunity for an experienced telecoms professional to take a lead role in the support and enhancement of complex VoIP and Unified Communications environments.

The successful candidate will bring advanced knowledge of Cisco technologies including CUCM, Unity Connection, Jabber, and video conferencing platforms such as Webex and Cisco endpoints. Familiarity with VMware, SIP/H323 protocols, and team leadership will be highly valued.

Key Responsibilities:
  • Resolve Level 2/3 telephony and video conferencing incidents
  • Support infrastructure projects and hardware/application requests
  • Lead a small team and ensure operational continuity
Requirements:
  • 5+ years of hands-on experience with VoIP systems, PBX and Unified Communications platforms like Cisco.
  • Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and Cisco video conferencing.
  • Knowledge of VMware Suite and VSan.
  • Good knowledge of SIP/H323 protocols and WAN/LAN.
  • A strong foundation in networking including QoS, VLANs, DNS and firewalls with a focus on VoIP traffic.

This role is ideal for those who enjoy hands-on engineering and leadership in a secure, high-performance environment. Please note, applicants must be eligible for SC clearance and be sole UK nationals due to the nature of the work.

Cisco Lead Engineer employer: Deerfoot Recruitment Solutions Ltd

Deerfoot Recruitment is an exceptional employer, offering a dynamic work environment in Stevenage where innovation and collaboration thrive. With a strong commitment to employee growth, we provide opportunities for professional development alongside a supportive culture that values teamwork and leadership. Additionally, our unique initiatives, such as donating to The Born Free Foundation for every CV submitted, reflect our dedication to making a positive impact while fostering a rewarding workplace.
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Contact Detail:

Deerfoot Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cisco Lead Engineer

✨Tip Number 1

Make sure to showcase your hands-on experience with VoIP systems and Cisco technologies during any networking opportunities. Attend industry events or webinars where you can meet professionals in the field, as personal connections can often lead to job referrals.

✨Tip Number 2

Familiarise yourself with the latest advancements in Cisco technologies, especially CUCM, Unity Connection, and Webex. Being able to discuss recent updates or features in these areas can set you apart during interviews and demonstrate your commitment to staying current in the field.

✨Tip Number 3

If you have experience leading teams, be prepared to share specific examples of how you've successfully managed projects or resolved complex issues. Highlighting your leadership skills will be crucial, as this role involves guiding a small team.

✨Tip Number 4

Since SC clearance is required, ensure you understand the eligibility criteria and be ready to discuss your background and any relevant security clearances you may have held. This will show your preparedness for the role and your understanding of its requirements.

We think you need these skills to ace Cisco Lead Engineer

Cisco Technologies (CUCM, Unity Connection, Jabber)
VoIP Systems Expertise
Unified Communications Platforms
Video Conferencing Knowledge (Webex, Cisco Endpoints)
VMware Suite and VSan Proficiency
SIP/H323 Protocols Understanding
WAN/LAN Networking Skills
Quality of Service (QoS) Management
VLAN Configuration
DNS and Firewall Knowledge
Team Leadership
Incident Resolution (Level 2/3)
Operational Continuity Management
Hands-on Engineering Experience

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Cisco Lead Engineer position. Familiarise yourself with the specific Cisco technologies mentioned in the job description, such as CUCM, Unity Connection, and Webex.

Tailor Your CV: Customise your CV to highlight your relevant experience with VoIP systems and Unified Communications platforms. Emphasise your hands-on experience and any leadership roles you've held, ensuring that your skills align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company’s needs. Mention specific projects or achievements that demonstrate your expertise in Cisco technologies and team leadership.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Deerfoot Recruitment Solutions Ltd

✨Showcase Your Technical Expertise

Make sure to highlight your advanced knowledge of Cisco technologies during the interview. Be prepared to discuss specific experiences with CUCM, Unity Connection, and video conferencing platforms like Webex. This will demonstrate your capability to handle the technical demands of the role.

✨Demonstrate Leadership Skills

Since the role involves leading a small team, be ready to share examples of your leadership experience. Discuss how you've successfully managed projects or resolved conflicts within a team, showcasing your ability to ensure operational continuity.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in VoIP and Unified Communications environments. Think of past incidents you've resolved and be ready to explain your thought process and the steps you took to achieve a solution.

✨Understand the Company Culture

Research Deerfoot Recruitment and their client’s values and culture. Understanding their commitment to social causes, like donations to The Born Free Foundation, can help you align your answers with their ethos and show that you're a good cultural fit.

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