Lead Service Designer GDS
Service Design / Service Strategy / Blueprinting / Design Leadership / GDS
Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow
£80,000 - £85,000 DOE + Training and Benefits
Are you the service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready.
You'll join a growing Experience Design team within a large global technology consultancy, reporting to the Head of Experience Design as their close partner in driving the practice forward and positioning design as a business lever with clients.
Our client, a global consultancy, has offices UK wide to choose from, so there will be one close to you. You'll need to be willing to undergo SC clearance.
What You'll Be Doing
Leading complex service and product design engagements end to end, defining service strategies and future state architectures
Leading multidisciplinary teams to research, prototype, test and launch new services
Facilitating design sprints and co-creation sessions, and creating service blueprints, journeys and propositions that scale
Guiding senior client stakeholders through complex decisions and helping grow engagements
Mentoring and developing service designers across grades, including performance management and career progression
Shaping design methods, tools and quality standards, supporting GDS assessment preparation, hiring and proposals
What You'll Bring
Proven GDS experience, including the GDS Service Standard and service assessments
Experience leading service design through the full lifecycle, including pilot and live operation, and influencing senior stakeholders in complex or regulated environments
Evidence of building design capability, such as setting standards, mentoring designers or standing up new practices
Fluency in blueprinting, journey mapping, systems mapping and proposition development, with strong workshop and sprint facilitation skills
Experience leading multidisciplinary teams in agile or hybrid delivery, and the confidence to mana...
Lead Service Designer GDS employer: Deerfoot Recruitment Solutions Ltd Careers
As a Senior AI Assurance Consultant, you will thrive in a dynamic and innovative environment that champions responsible AI adoption. Our company offers a collaborative work culture, competitive salary packages, and robust employee growth opportunities, including access to cutting-edge training and development resources. With offices in London, Manchester, and Glasgow, we provide a hybrid working model that promotes work-life balance while engaging in meaningful projects that shape the future of AI.
Contact Details:
Deerfoot Recruitment Solutions Ltd Careers Recruitment Team
