At a Glance
- Tasks: Lead the IBM Netcool estate and enhance event management for a global financial institution.
- Company: Join a leading global financial institution with a focus on technology resilience.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Hands-on role with no direct reports, allowing influence through expertise.
- Why this job: Make a real impact by modernising observability capabilities in a dynamic environment.
- Qualifications: Expertise in IBM Tivoli Netcool and strong problem-solving skills required.
The predicted salary is between 60750 - 74250 £ per year.
All candidates should make sure to read the following job description and information carefully before applying.
Inside IR35 Contract - up to £827pd
London Hybrid - 4 Days Onsite / 1 Day WFH per Week
Banking
Are you the person who knows exactly why an ObjectServer failover didn't behave as expected, and how to stop a flood of duplicate events before anyone else notices? If so, this is your opportunity to own an enterprise monitoring estate end to end, as the recognised technical authority.
You'll join a leading global financial institution's Digital Engineering function, where 24/7 technology resilience isn't a nice-to-have, it's the whole point. As the Subject Matter Expert for the IBM Tivoli Netcool Omnibus (NOI) platform, you'll shape how thousands of infrastructure and application events are detected, correlated and actioned across EMEA, and you'll have genuine scope to modernise observability capability rather than simply keep the lights on.
This is a hands-on technical leadership role with no direct reports, so your influence comes from your expertise, not a headcount.
What You'll Be Doing
- Own the Netcool estate - administer, maintain and upgrade Omnibus, ObjectServers, Gateways, Probes, WebGUI and Impact, ensuring high availability, resilience and robust lifecycle management
- Engineer smarter event management - design and maintain correlation, suppression, deduplication, enrichment and automation rules that cut alert noise and sharpen operational response
- Onboard new services - bring new infrastructure, applications and cloud services into monitoring, working alongside infrastructure, middleware, network, application and cloud teams
- Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis
- Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort
- Set the standards - define monitoring policies, best practice and documentation, contribute to the observability roadmap, and mentor colleagues across operational and engineering teams
What You'll Need
Expert-level, hands-on experience with IBM Tivoli Netcool.
IBM Netcool / Observability Technical Lead employer: Deerfoot Recruitment Solutions Ltd Careers
As a Senior AI Assurance Consultant, you will thrive in a dynamic and innovative environment that champions responsible AI adoption. Our company offers a collaborative work culture, competitive salary packages, and robust employee growth opportunities, including access to cutting-edge training and development resources. With offices in London, Manchester, and Glasgow, we provide a hybrid working model that promotes work-life balance while engaging in meaningful projects that shape the future of AI.
Contact Details:
Deerfoot Recruitment Solutions Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IBM Netcool / Observability Technical Lead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Deerfoot Recruitment Solutions Ltd Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Deerfoot Recruitment Solutions Ltd Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Deerfoot Recruitment Solutions Ltd Careers!
✨Direct Apply to Deerfoot Recruitment Solutions Ltd Careers
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We think you need these skills to ace IBM Netcool / Observability Technical Lead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Deerfoot Recruitment Solutions Ltd Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Deerfoot Recruitment Solutions Ltd Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Deerfoot Recruitment Solutions Ltd Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
