At a Glance
- Tasks: Support and improve key business systems while collaborating with various teams.
- Company: Join a growing, cash-rich organisation with a collaborative culture.
- Benefits: Competitive salary, profit share, 25 days holiday, and professional development opportunities.
- Other info: Dynamic role with opportunities for career growth and structured training.
- Why this job: Make a real impact by solving problems and enhancing business systems.
- Qualifications: Strong problem-solving skills and experience with business systems or application support.
Newbury, Berkshire £35,000 - £45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed.
Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for.
Key responsibilities- Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms.
- Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption.
- Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives.
- Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security.
- Contribute to system-related projects and wider process improvement activity across the business.
- Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment.
- Clear communication skills, with the ability to work effectively with both technical teams and non-technical users.
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Experience in business systems, application support or similar systems-focused roles is desirable.
- Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies.
- A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites.
You’ll receive a competitive salary, access to the company’s profit-sharing scheme, and opportunities for professional development and career growth. You’ll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links.
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL.
Business Systems Support Analyst in Shaw employer: Deerfoot Recruitment Solutions Limited
Join a dynamic and growing organisation in Newbury, where your role as a Business Systems Support Analyst will not only enhance your skills but also contribute to meaningful improvements across the business. With a competitive salary, profit-sharing scheme, and a commitment to professional development, you'll thrive in a supportive and collaborative environment that values your input and fosters career growth. Enjoy modern office facilities with excellent transport links, making it an ideal location for those seeking both challenge and opportunity.
Contact Details:
Deerfoot Recruitment Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Support Analyst in Shaw
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business systems support. Think about how you've solved problems in the past and be ready to share those stories!
✨Tip Number 3
Show off your skills! If you’ve worked with ERP or CRM systems, make sure to highlight that experience during interviews. Bring examples of how you’ve improved processes or resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Systems Support Analyst in Shaw
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Systems Support Analyst role. Highlight your problem-solving skills and experience with ERP or CRM systems, as these are key for us. Use specific examples that show how you've made a difference in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about improving systems and how your background aligns with our needs. Keep it concise but engaging, and don’t forget to mention any relevant projects or achievements.
Showcase Your Communication Skills:Since you'll be working with both technical teams and non-technical users, it's important to demonstrate your clear communication skills. In your application, use straightforward language and avoid jargon where possible to show us you can bridge the gap between different departments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Deerfoot Recruitment Solutions Limited
✨Know Your Systems
Before the interview, brush up on your knowledge of ERP and CRM systems, especially those mentioned in the job description like NetSuite and Sage. Be ready to discuss how you've used these systems in past roles or how you would approach supporting them.
✨Showcase Problem-Solving Skills
Prepare specific examples of how you've tackled challenges in previous positions. Think about times when you improved a system or resolved an issue effectively. This will demonstrate your strong problem-solving ability, which is key for this role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be working with both technical teams and non-technical users, being able to communicate clearly is crucial. Consider doing mock interviews with a friend to refine your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's systems and processes. This shows your genuine interest in the role and helps you understand how you can contribute to their continuous improvement efforts. It’s also a great way to assess if the company is the right fit for you.
