IT Service Continuity and Testing Manager

IT Service Continuity and Testing Manager

Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead disaster recovery exercises and enhance IT service continuity for a top banking group.
  • Company: Join a prestigious international banking group focused on technology resilience and compliance.
  • Benefits: Competitive day rate, impactful work, and a chance to mentor junior team members.
  • Why this job: Be at the forefront of operational resilience in a highly regulated environment with significant social impact.
  • Qualifications: Experience in IT disaster recovery and operational resilience; certifications like PRINCE2 and ITIL are a plus.
  • Other info: Work with a company that donates to charity and promotes climate action.

The predicted salary is between 43200 - 72000 Β£ per year.

Are you an expert in IT service continuity, disaster recovery, and operational resilience? Our client, a prestigious international banking group, is seeking an experienced IT Service Continuity and Testing Manager to lead critical technology resilience and disaster recovery initiatives in a highly regulated financial environment.

Responsibilities:

  • Lead, plan, and execute disaster recovery (DR) exercises and scenario testing for IT infrastructure, applications, and cybersecurity, ensuring compliance with DORA, PRA, and other regulatory frameworks.
  • Enhance operational resilience and business continuity by developing, maintaining, and improving IT service continuity plans, frameworks, and documentation.
  • Coordinate and support technology-driven continuity activities, including infrastructure and facilities events (e.g., power up/down, data centre failover).
  • Monitor and update disaster recovery status, track remediation actions, and ensure timely escalation of risks and issues related to operational readiness.
  • Represent IT service continuity at key forums such as CHIP and Operational Resilience Practitioner meetings, collaborating with stakeholders across technology, risk, audit, compliance, and corporate services.
  • Mentor and guide junior team members in continuity and resilience best practices.
  • Support the delivery of the IT service continuity & operational readiness roadmap, driving enhancements to technology resilience across the EMEA region.

Skills & Experience:

  • Proven experience in technology resilience, IT disaster recovery, business continuity, and operational resilience management within financial services or a regulated environment.
  • Strong technical knowledge of IT infrastructure: networking, virtualisation, data replication, backup, databases, and storage.
  • Demonstrated expertise in developing, running, and interpreting DR tests and scenario exercises aligned with regulatory requirements (DORA, PRA, FCA).
  • Experience collaborating with Legal, Compliance, Risk, and senior stakeholders on operational readiness and resilience initiatives.
  • IT project management skills (PRINCE2 certification preferred).
  • ITIL Foundation certification desirable.
  • Excellent communication, stakeholder engagement, and risk management skills.

This is a unique opportunity to play a pivotal role in strengthening the operational resilience and disaster recovery framework of a leading financial institution. If you have a background in IT continuity, disaster recovery, and regulatory compliance (DORA, PRA), and are ready to lead high-impact resilience projects, we want to hear from you.

IT Service Continuity and Testing Manager employer: Deerfoot Recruitment Solutions Limited

As a prestigious international banking group located in Central London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to operational resilience and disaster recovery not only enhances our service delivery but also provides our employees with unique opportunities to lead impactful projects in a highly regulated environment. With competitive day rates and a focus on collaboration and mentorship, we offer a rewarding career path for those looking to make a significant difference in the financial services sector.
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Contact Detail:

Deerfoot Recruitment Solutions Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Service Continuity and Testing Manager

✨Tip Number 1

Network with professionals in the banking and financial services sector. Attend industry events or webinars focused on IT service continuity and disaster recovery to meet potential colleagues and learn about the latest trends.

✨Tip Number 2

Familiarise yourself with DORA, PRA, and FCA regulations. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to compliance and operational resilience.

✨Tip Number 3

Prepare to discuss specific examples of past disaster recovery exercises you've led. Highlight your role, the challenges faced, and how you ensured compliance with regulatory requirements to showcase your expertise.

✨Tip Number 4

Engage with online communities or forums related to IT service continuity and disaster recovery. Sharing insights and asking questions can help you build a reputation in the field and connect with others who may know about job opportunities.

We think you need these skills to ace IT Service Continuity and Testing Manager

IT Service Continuity Management
Disaster Recovery Planning
Operational Resilience
DORA Compliance
PRA Compliance
Technical Knowledge of IT Infrastructure
Networking Skills
Virtualisation Expertise
Data Replication Techniques
Backup and Storage Solutions
Regulatory Framework Understanding
DR Testing and Scenario Exercises
Stakeholder Engagement
Risk Management
IT Project Management (PRINCE2 Certification)
ITIL Foundation Certification
Excellent Communication Skills
Mentoring and Coaching Abilities

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in IT service continuity, disaster recovery, and operational resilience. Use specific examples that demonstrate your expertise in these areas, particularly within regulated environments like financial services.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities and skills mentioned in the job description. Emphasise your experience with DORA compliance and your ability to lead disaster recovery exercises, showcasing how you can add value to the company.

Highlight Relevant Certifications: Include any relevant certifications such as ITIL Foundation or PRINCE2 in your application. These qualifications are important for this role and will help demonstrate your commitment to professional development in IT service continuity and disaster recovery.

Showcase Stakeholder Engagement Skills: In your application, provide examples of how you've successfully collaborated with stakeholders across various departments. This is crucial for the role, so highlight your communication and engagement skills effectively.

How to prepare for a job interview at Deerfoot Recruitment Solutions Limited

✨Showcase Your Technical Knowledge

Make sure to highlight your expertise in IT infrastructure, including networking, virtualisation, and data replication. Be prepared to discuss specific technologies you've worked with and how they relate to disaster recovery and operational resilience.

✨Demonstrate Regulatory Understanding

Familiarise yourself with DORA, PRA, and FCA regulations. During the interview, be ready to explain how you have ensured compliance in past roles and how you would approach regulatory challenges in this position.

✨Prepare for Scenario-Based Questions

Expect questions that require you to think on your feet, such as how you would handle a specific disaster recovery scenario. Practising these types of questions can help you articulate your thought process and decision-making skills effectively.

✨Engage with Stakeholders

Since collaboration is key in this role, prepare examples of how you've successfully worked with various stakeholders, including Legal, Compliance, and Risk teams. Highlight your communication skills and ability to build relationships across departments.

IT Service Continuity and Testing Manager
Deerfoot Recruitment Solutions Limited
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