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For Companies At a Glance
- Tasks: Manage IT hardware, software licences, and provide technical support to colleagues.
- Company: Join a dynamic creative technology organisation focused on innovation and collaboration.
- Benefits: Enjoy a competitive salary, referral rewards, and contribute to environmental initiatives.
- Why this job: Perfect for tech enthusiasts who love problem-solving in a supportive, people-first culture.
- Qualifications: Strong IT knowledge, excellent communication skills, and a passion for technology required.
- Other info: Work in a fast-paced environment with opportunities for growth and learning.
The predicted salary is between 25000 - 30000 £ per year.
Location: Staines - Office Based
Salary: £25,000 - £30,000
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced, collaborative environment.
As the IT Coordinator, you will play a vital role in managing IT hardware, software licences, procurement, and support processes. Acting as the first point of contact for all IT-related queries, you will provide technical support both in person and remotely, ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system, coordinate equipment distribution across global offices, and help manage supplier invoicing and asset records.
Key Responsibilities:
- Provide day-to-day support via phone, email, and face-to-face interactions
- Maintain accurate IT asset and software licence records
- Build, configure, and troubleshoot laptops, mobile devices, and peripherals
- Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
- Liaise with suppliers and manage IT procurement requests
- Support the finance team with invoice processing and approvals
- Contribute to IT knowledgebase documentation
Desired Skills & Experience:
- Strong knowledge of IT hardware (Windows/Mac), mobile devices, and peripheral equipment
- Experience in asset and licence management
- Good understanding of Microsoft 365 and Entra (desirable)
- Excellent communication and customer service skills
- Detail-oriented with the ability to manage multiple priorities
- Passion for technology and a willingness to learn
This is a fantastic opportunity for someone who enjoys problem-solving, values structure and organisation, and is keen to work in a creative, people-first business.
IT Coordinator employer: Deerfoot Recruitment Solutions Limited
Contact Detail:
Deerfoot Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Coordinator
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software mentioned in the job description. Having hands-on experience or knowledge about Windows, Mac, and Microsoft 365 will give you an edge during discussions.
✨Tip Number 2
Brush up on your customer service skills. As the first point of contact for IT queries, demonstrating your ability to communicate effectively and provide support will be crucial in impressing the hiring team.
✨Tip Number 3
Showcase your problem-solving abilities. Prepare examples of past experiences where you've successfully resolved technical issues or managed multiple priorities, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Network with current or former employees in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace IT Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, hardware management, and software licensing. Use keywords from the job description to demonstrate that you meet the specific requirements of the IT Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving skills. Mention specific examples of how you've successfully managed IT assets or provided excellent customer service in previous roles.
Highlight Technical Skills: Clearly list your technical skills, especially your knowledge of Windows/Mac systems, Microsoft 365, and any experience with IT Helpdesk systems. This will help the employer see your fit for the role at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an IT Coordinator.
How to prepare for a job interview at Deerfoot Recruitment Solutions Limited
✨Know Your Tech
Brush up on your knowledge of IT hardware, especially Windows and Mac systems. Be prepared to discuss your experience with mobile devices and peripherals, as this role requires a solid understanding of these technologies.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and providing support, think of examples where you've successfully resolved technical issues. Highlight your approach to problem-solving and how you ensure colleagues have the tools they need.
✨Showcase Communication Skills
As the first point of contact for IT queries, excellent communication is key. Practice explaining technical concepts in simple terms and be ready to demonstrate your customer service skills during the interview.
✨Familiarise Yourself with the Company
Research the organisation and its culture. Understanding their creative technology focus will help you align your answers with their values and show that you're genuinely interested in being part of their team.
