Head of IT Operations

Head of IT Operations

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead IT operations, ensuring reliability and security across multiple sites.
  • Company: Established logistics and supply chain business with a strong growth track record.
  • Benefits: Competitive salary, benefits package, and opportunities for professional development.
  • Other info: Join a dynamic team in a mission-critical environment with excellent career prospects.
  • Why this job: Take on a strategic role that impacts the entire IT environment.
  • Qualifications: Senior experience in IT operations, infrastructure, and security required.

Head of IT Operations

Hounslow, London (Heathrow) - Fully On-Site

85,000 - 95,000 (c. 90,000) + Benefits

Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation.

We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team.

Reporting into senior leadership, you'll take ownership of:

  • Infrastructure, network & hardware lifecycle across all sites
  • Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing)
  • System uptime, resilience & business continuity / disaster recovery
  • Cloud infrastructure strategy and future technology roadmap
  • End-user IT support and service standards
  • Vendor management and IT operational budget
  • Building and leading a dependable, well-organised IT operations team

What We're Looking For

  • Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment
  • Strong knowledge of networks, cloud infrastructure and cyber-security
  • A proven track record running dependable, well-governed IT operations
  • Experience in multi-site, warehouse or operational environments is an advantage
  • Exposure to ISO frameworks / formal security certifications is an advantage

You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk.

Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager.

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Head of IT Operations employer: Deerfoot Recruitment Solutions Limited

Join a respected independent financial planning business in the heart of Mayfair, where you will play a pivotal role in shaping the compliance framework while enjoying a supportive and collaborative work environment. With a competitive pro-rata salary and opportunities for direct exposure to senior leadership, this part-time position offers a unique chance to influence governance and regulatory adherence in a dynamic setting. The company fosters a culture of compliance and values the professional growth of its employees, making it an excellent employer for those seeking meaningful and rewarding work.

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Contact Details:

Deerfoot Recruitment Solutions Limited Recruitment Team

We think you need these skills to ace Head of IT Operations

IT Operations Management
Infrastructure Management
Network Security
Cyber-Security
Resilience Planning
End-User Support
Strategic Leadership