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- Tasks: Conduct user research to shape impactful digital services and advocate for user needs.
- Company: Leading digital consultancy focused on public sector innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for career growth.
- Why this job: Make a real difference in society by enhancing user experiences in digital services.
- Qualifications: Experience in user-centred design and research methods; leadership skills for senior role.
- Other info: Join a supportive team with a focus on professional development and societal impact.
The predicted salary is between 42000 - 56000 £ per year.
Location: UK-wide (Hybrid - 2 days per week in a local office)
Salary: Mid-level: 50,000 - 55,000 Senior: 60,000 - 70,000
Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services.
The Role
The successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.
Responsibilities will include:
- Designing and delivering qualitative and quantitative user research
- Developing research strategies and roadmaps
- Working closely with designers, product managers, analysts and developers
- Advocating for users, including those with accessibility needs
- Presenting insights and recommendations to senior stakeholders
- Mentoring junior researchers (senior role)
About You
Candidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable. For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.
Additional Information
Candidates must be based in the UK with existing right to work (no sponsorship available). Successful applicants will be required to obtain Security Check (SC) clearance, including 5 years' UK residency. Pre-employment checks will apply.
This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.
User Researcher in City of London employer: Deerfoot Recruitment Solutions Limited
Contact Detail:
Deerfoot Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with other User Researchers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, methodologies, and outcomes. When you get the chance to chat with potential employers, use this as a visual aid to demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by practising common questions related to user research. Think about how you can showcase your experience with GDS standards and working in agile teams. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can make a difference in user-centred design.
We think you need these skills to ace User Researcher in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the User Researcher role. Highlight your user-centred design experience and any work in agile teams, especially if you've contributed to GDS standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about user research and how your background aligns with the responsibilities listed in the job description. Don’t forget to mention your experience with accessibility needs!
Showcase Your Research Skills: In your application, be sure to include specific examples of qualitative and quantitative research you've conducted. This will help us see how you can translate insights into actionable recommendations for our projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Deerfoot Recruitment Solutions Limited
✨Know Your User Research Methods
Make sure you brush up on various user research methods, both qualitative and quantitative. Be ready to discuss how you've applied these methods in past projects and how they can be tailored to meet the needs of the role.
✨Showcase Your Collaboration Skills
Since you'll be working with multidisciplinary teams, highlight your experience collaborating with designers, product managers, and developers. Share specific examples of how your insights have influenced product direction and improved user experiences.
✨Prepare for Stakeholder Engagement
Think about how you would present your research findings to senior stakeholders. Practice articulating your insights clearly and confidently, focusing on how they can drive decision-making and enhance user-centred design.
✨Emphasise Mentorship Experience (if applicable)
If you're applying for the senior role, be prepared to discuss your experience mentoring junior researchers. Share examples of how you've supported their growth and contributed to building a strong research culture within your team.
