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- Tasks: Provide first and second-line IT support, diagnosing and resolving tech issues.
- Company: Join a forward-thinking tech company in Central London with a collaborative vibe.
- Benefits: Enjoy a competitive salary, hybrid work options, and professional development opportunities.
- Why this job: Step up your IT career while making a real impact in a dynamic environment.
- Qualifications: Hands-on IT support experience and strong knowledge of Windows OS required.
- Other info: Be part of a team that values technology and exceptional service.
The predicted salary is between 30000 - 35000 £ per year.
Central London (Farringdon nearest tube station) £30,000 - £35,000 per annum Full Time / Permanent | Hybrid (1 day remote - Wednesday OR Friday). Deerfoot Recruitment is working on behalf of a valued client seeking an IT Network Support Technician to join their growing technical team based in Central London. This is an excellent opportunity for an enthusiastic IT professional to take the next step in their career within a collaborative and forward-thinking environment.
The successful candidate will provide first and second-line IT support to internal teams and remote users, diagnosing and resolving hardware, software, and network issues efficiently. You'll be responsible for installing, configuring, and maintaining Windows-based systems and associated equipment, ensuring all assets are properly tracked and documented.
Key responsibilities include:
- Providing day-to-day IT support across hardware, software, and network environments
- Managing and updating support tickets, identifying and reporting trends
- Supporting field installations and troubleshooting alongside the Network Support and Operations teams
- Preparing and configuring equipment for installations and building network cabinets
- Maintaining asset and stock management systems
Key skills & experience:
- Proven hands-on IT support experience (1st/2nd line)
- Strong knowledge of Windows OS (7, 10 & 11 Embedded)
- Computer networking experience
- Relevant certifications such as CompTIA A, Network, or Microsoft MCP/MCSA
- Excellent problem-solving and communication skills
- Full UK driving licence
This role would suit a proactive and detail-oriented technician with a passion for technology and delivering exceptional service. If you are a team player with a solid technical foundation and enjoy a mix of office-based and remote working, we'd love to hear from you.
Locations
IT Network Support Technician in City of London, London employer: Deerfoot Recruitment Solutions Limited
Contact Detail:
Deerfoot Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Network Support Technician in City of London, London
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Central London. It's a great way to meet potential employers and other IT professionals who can give you the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives you an edge and shows employers that you're serious about your career.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to boost your confidence before the real deal.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love helping enthusiastic candidates like you land their dream job!
We think you need these skills to ace IT Network Support Technician in City of London, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on IT support experience and relevant certifications. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Windows OS and networking!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re passionate about technology and how you can contribute to our collaborative environment.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love candidates who can demonstrate their problem-solving abilities, especially when it comes to diagnosing and resolving hardware and software challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Deerfoot Recruitment Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and networking basics. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Communication Skills
As an IT Network Support Technician, you'll need to communicate effectively with both technical and non-technical users. Practice explaining complex concepts in simple terms, and be prepared to demonstrate how you handle support tickets and user queries.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT issues or support requests. Think of examples from your previous roles where you successfully diagnosed and resolved problems, and be ready to walk the interviewer through your thought process.
✨Highlight Your Team Spirit
This role requires collaboration with various teams, so be sure to express your enthusiasm for teamwork. Share experiences where you worked alongside others to achieve a common goal, especially in a tech environment.
