At a Glance
- Tasks: Be the face of our Farringdon Hub, ensuring a welcoming and efficient environment.
- Company: Join a dynamic team in a flagship workplace that values collaboration and innovation.
- Benefits: Full-time hours with a competitive salary and opportunities for professional growth.
- Other info: Diverse backgrounds are welcome; let's chat about your unique skills!
- Why this job: Make a real impact by enhancing the workplace experience for everyone.
- Qualifications: Experience in office management or service coordination, with a keen eye for detail.
The predicted salary is between 30000 - 40000 € per year.
Requirements
- Proactive problem solver with a "never-run-out" attitude and a "Just-in-Time" mindset for inventory.
- Previous experience in Office Manager/Service Coordinator roles, ideally within serviced office environments.
- Belief that once a problem is fixed, it should stay fixed through better processes.
- Proven experience in Office Manager or Service Coordinator roles.
- A "Retail Eye" with an uncompromising attention to detail regarding cleanliness, lighting, and layout.
- Tech awareness, specifically with workplace management software (ticketing systems, desk booking apps).
- Maintenance literacy to troubleshoot basic office tech (AV/VC) and minor facilities issues.
- Safety qualifications as a First Aider and Fire Warden (or a willingness to be trained immediately).
- A Hospitality Mindset – experience in high-end retail, aviation, or premium hospitality is a big plus.
- We welcome applications from diverse and varied backgrounds.
What the job involves
- As a people person, you’ll be the face of our Farringdon Hub, ensuring the environment is an asset that actively "earns the commute" for every colleague.
- You’ll be the heartbeat of the Farringdon Hub, joining our Workplace and Property Division.
- You will report into Facilities & People, working closely with our Facilities Manager and the Executive Leadership Team to maintain our flagship hub as a high-performance destination.
- You’ll blend high-touch hospitality with operational grit to ensure our team has everything they need to do their best work.
- Master the "Arrival Experience", providing a "Gold Standard" orientation for new joiners and acting as a "concierge" for visitors and investors.
- Curate Visual Excellence, maintaining a "Show Home" aesthetic across workstations and premium coffee stations.
- Drive Facilities & Compliance, leading H&S standards and acting as the "boots on the ground" for vendor management.
- Optimise Digital Service: Use our ticketing platform to triage queries with a "one-touch" resolution mindset, while building a robust digital knowledge base for self-service navigation.
- Champion Culture: Provide the logistical muscle for high-impact events and Town Halls, proactively gathering feedback to constantly evolve the Hub experience.
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:00am - 5:30pm.
Workplace Experience Coordinator (12 Month Fixed Term Contract) employer: Deepstreamtech
As a Workplace Experience Coordinator at our Farringdon Hub, you'll be part of a vibrant team that prioritises a high-performance environment and exceptional service. We offer a dynamic work culture that values proactive problem-solving and attention to detail, alongside opportunities for personal growth and development in a supportive setting. With a focus on hospitality and operational excellence, you will play a crucial role in creating an inspiring workplace that truly 'earns the commute' for every colleague.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator (12 Month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Workplace Experience Coordinator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about creating a welcoming environment, think about how you can showcase your hospitality mindset and problem-solving skills during the chat.
✨Tip Number 3
Practice your 'elevator pitch'! You want to be able to quickly explain why you're the perfect fit for the role. Highlight your experience in serviced office environments and your attention to detail – make it memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from diverse backgrounds, so don’t hesitate to throw your hat in the ring even if you don’t meet every single requirement.
We think you need these skills to ace Workplace Experience Coordinator (12 Month Fixed Term Contract)
Some tips for your application 🫡
Show Your Problem-Solving Skills:In your application, highlight your proactive problem-solving abilities. Share specific examples from your previous roles where you tackled challenges head-on and implemented lasting solutions.
Emphasise Your Experience:Make sure to detail your experience in office management or service coordination, especially in serviced office environments. We want to see how your background aligns with the role, so don’t hold back!
Attention to Detail is Key:Since we value a 'Retail Eye', showcase your attention to detail in your application. Whether it’s about cleanliness, layout, or tech awareness, give us examples that demonstrate your commitment to excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter!
How to prepare for a job interview at Deepstreamtech
✨Show Your Problem-Solving Skills
Be ready to share specific examples of how you've tackled challenges in previous roles. Highlight your proactive approach and 'never-run-out' attitude, especially in situations where you improved processes to ensure problems stay fixed.
✨Demonstrate Your Attention to Detail
Since the role requires a 'Retail Eye', prepare to discuss how you've maintained cleanliness and layout in past office environments. Bring up any experiences where your attention to detail made a significant impact on the workplace atmosphere.
✨Familiarise Yourself with Tech Tools
Brush up on workplace management software and ticketing systems before the interview. Be prepared to discuss your tech awareness and any troubleshooting experiences you've had with office tech, as this will show you're ready to hit the ground running.
✨Emphasise Your Hospitality Mindset
If you have experience in high-end retail or hospitality, make sure to highlight it. Talk about how you can blend high-touch service with operational efficiency, ensuring that every colleague feels valued and supported in their work environment.
