At a Glance
- Tasks: Lead strategic tech decisions and tackle complex technical projects at Octopus Energy.
- Company: Join a dynamic team at Octopus Energy, shaping the future of TechOps.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and a focus on innovation.
- Why this job: Make a real impact by solving tough tech challenges and improving user experience.
- Qualifications: Deep IT knowledge, experience in various tech roles, and strong problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
Requirements
- You’ll have a wide breadth of knowledge and experience across all areas of IT, with a deep understanding of those areas.
- Interest and/or experience in related areas like software engineering, security, platform architecture, UI/UX design.
- Experience leading on a range of technical projects across various technologies and platforms.
- Experience with scripting, using APIs, and automating mundane, error-prone repetitive tasks.
- Comfortable with ambiguity and managing multiple tasks simultaneously.
- Experience working with multiple teams and managing multiple stakeholders.
- Experience supporting, managing, and deploying applications to macOS, Windows, iOS, and Android devices.
- Experience with Identity & Access Management systems like Okta or Microsoft Entra.
- Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC, and SAML.
- Understanding of identity provisioning technologies such as SCIM.
- Ability to explain technical concepts to non-technical, senior stakeholders.
- A conscientious approach and a passion for doing the right thing rather than the easy thing.
- Strong opinions on best practice and challenging traditional norms, advocating for modern approaches.
- Experience with email gateway administration and email routing.
- Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC.
- Experience using git and GitHub for code changes and CI/CD.
- Experience mentoring less experienced team members (Desirable).
- Experience building macOS apps with Swift (Desirable).
- Experience with Munki and AutoPkg for macOS software deployment (Desirable).
- Experience with Chocolatey and PowerShell for Windows software deployment (Desirable).
- A foundational understanding of programming and software engineering (Desirable).
- Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix, and Django (Desirable).
- Familiarity with security tooling - CrowdStrike EDR, Kolide, osquery, Zscaler.
What the job involves
- You will be a key partner in defining what TechOps is at Octopus, providing a world-class support service to employees.
- Responsible for high-level strategic and architectural technical decisions around the business.
- Spend time helping with day-to-day “1st, 2nd and 3rd line” support.
- Define what good looks like for a small and lean TechOps team.
- Tackle tough technical issues as we scale to tens of thousands of people.
- Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally.
- Design, build, and improve processes, automations, and systems to enhance user experience and efficiency.
- Mentor the wider TechOps team, providing support and guidance for technical projects.
- Support the team in providing delightful day-to-day technical support to ensure employees can work efficiently.
- Collaborate closely with the Security team to balance security, productivity, and user experience.
- Manage supplier relationships and the procurement process for SaaS and hardware.
- Lead and manage complex technical projects with multiple stakeholders.
Examples of some TechOps projects include:
- Rollout of, and migration to, a new identity provider.
- MacOS and Windows MDM migration.
- Rollout of a new device trust and posture compliance solution.
- The replacement of insecure factors like SMS with phishing-resistant factors.
- Office fit-outs, including tech like network, AV, access control.
- SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace.
Technical Operations Architect employer: Deepstreamtech
At Octopus, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Technical Operations Architect, you'll have the opportunity to shape our TechOps team while enjoying a supportive environment that encourages professional growth and mentorship. With a focus on employee well-being and a commitment to tackling meaningful challenges, Octopus provides a unique platform for you to make a significant impact in a rapidly growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Architect
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in a role you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical prowess. This is your chance to demonstrate your experience with scripting, APIs, and all those cool tech tools you’ve mastered.
✨Tip Number 3
Prepare for interviews by brushing up on your problem-solving skills. Be ready to tackle real-world scenarios that might come up in the TechOps world. Practice explaining complex concepts in simple terms – it’ll impress those non-tech stakeholders!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Technical Operations Architect
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your wide breadth of IT knowledge and any specific experiences you have in software engineering, security, or platform architecture. We want to see how your skills align with the role of a Technical Operations Architect!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the requirements listed in the job description. Mention your experience with scripting, APIs, and any relevant projects you've led. This helps us see how you fit into our team.
Be Clear and Concise:When explaining your past experiences, especially technical concepts, keep it clear and concise. Remember, we need to understand your journey and how you can explain complex ideas to non-technical stakeholders too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Deepstreamtech
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technical areas mentioned in the job description. Brush up on your knowledge of scripting, APIs, and automation tools. Be ready to discuss specific projects where you've applied these skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex technical issues in the past. Highlight your experience with ambiguity and managing multiple stakeholders. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Practice explaining technical concepts in simple terms. You’ll need to convey your ideas to non-technical stakeholders, so being clear and concise is key. Think of examples where you've successfully done this before.
✨Emphasise Your Mentoring Experience
If you've mentored less experienced team members, be sure to mention it. Discuss how you’ve supported others in their technical projects and what impact that had on the team. This shows your leadership potential without direct management.
