At a Glance
- Tasks: Strengthen customer relationships and deliver innovative tech solutions that drive value.
- Company: Dynamic IT company focused on customer success and cutting-edge technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on long-term customer relationships and strategic growth.
- Why this job: Make a real impact by connecting tech solutions to business goals and driving customer success.
- Qualifications: Experience in technical sales, strong understanding of IT solutions, and excellent interpersonal skills.
The predicted salary is between 50000 - 65000 € per year.
Requirements
- Proven track record in technical customer-facing sales role within IT, telecoms, or managed services
- Strong technical understanding across the following: Cloud (Azure), Unified Communications (Teams/Cisco Webex/Five 9), Security, Microsoft 365, and Networking
- Confident and engaging customer presenter, capable of leading executive-level business reviews in person
- Excellent commercial awareness with the ability to connect technical outcomes to business objectives and ROI
- Strong interpersonal skills, able to build trusted relationships across multiple stakeholders
- Self-motivated and organised, comfortable managing a hybrid schedule with regular customer site travel
- Strategic mindset with a focus on long-term customer success and solution improvement
What the job involves
- The Sales Solution / Presales Architect is a key customer-facing role responsible for strengthening strategic relationships, driving customer value, and supporting the delivery of innovative technology solutions
- You’ll develop and deliver high-impact business reviews that demonstrate measurable ROI, uncover opportunities for solution improvement, and align technology strategy to business goals
- This is a hybrid role, combining remote collaboration with frequent face-to-face meetings and reviews at customer sites
- You’ll bring both technical insight and commercial acumen to help customers get the best from their IT strategy, including Cloud, Unified Communications, Security, Network, and Microsoft solutions
- Lead and deliver face-to-face business reviews with customers, demonstrating solution performance, ROI, and strategic value
- Act as the technical and commercial bridge between customers and internal teams, ensuring technology solutions meet evolving business needs
- Support Account Directors in shaping and closing large and complex deals, providing solution expertise and customer insight
- Proactively identify growth and optimisation opportunities within existing customer environments
- Maintain deep knowledge of the company’s solution portfolios, ensuring customers receive best-in-class solutions
- Collaborate with Solution Architects and technical specialists to design and evolve solutions that enhance business outcomes
- Drive customer retention and satisfaction through strategic engagement and measurable value delivery
Technical Account Manager employer: Deepstreamtech
As a Technical Account Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring you can grow your career while making a meaningful impact on our clients' success. Located in a vibrant area, our team is dedicated to fostering strong relationships and delivering exceptional technology solutions, making us an employer of choice for those seeking rewarding and fulfilling employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Prepare a few key points about how your skills in Cloud, Unified Communications, and Security can directly benefit their business. Confidence is key when presenting yourself!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After interviews or meetings, send a thank-you note expressing your enthusiasm for the role. It shows you’re genuinely interested and keeps you top of mind.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your technical expertise in areas like Cloud, Unified Communications, and Security. We want to see how your skills can connect with our customers' needs, so don’t hold back!
Tailor Your Application:Customise your application to reflect the job description. Use keywords from the listing to show us you understand what we’re looking for. This helps us see how you fit into our team!
Be Personable:We love a good personality! When writing your application, let your interpersonal skills shine through. Show us how you can build relationships and engage with customers effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Deepstreamtech
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Cloud (Azure), Unified Communications, and Microsoft 365. Be ready to discuss how these technologies can drive business outcomes and ROI, as this will show your understanding of the role's requirements.
✨Showcase Your Presentation Skills
As a Technical Account Manager, you'll need to present confidently to customers. Practice delivering a mock business review, focusing on how to engage your audience and clearly communicate the value of technology solutions. This will help you stand out as a capable presenter.
✨Build Rapport with Stakeholders
Demonstrate your interpersonal skills by preparing examples of how you've built trusted relationships in previous roles. Think about specific instances where you’ve successfully collaborated with multiple stakeholders to achieve a common goal.
✨Be Strategic and Customer-Focused
Prepare to discuss how you can align technology strategies with long-term customer success. Think about ways you've identified growth opportunities in past roles and be ready to share those insights during the interview.
