At a Glance
- Tasks: Lead strategic enterprise relationships and drive measurable business outcomes with innovative AI solutions.
- Company: Join Parloa, a forward-thinking company revolutionising customer experience with Agentic AI.
- Benefits: Competitive salary, professional growth opportunities, and the chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities to influence senior stakeholders and lead strategic discussions.
- Why this job: Make a real impact by transforming customer experiences and building long-term partnerships.
- Qualifications: 8+ years in enterprise software or consulting, strong communication skills, and a builder's mindset.
The predicted salary is between 70000 - 90000 € per year.
Requirements
- 8+ years of experience in enterprise software, consulting, or customer success – managing large, strategic accounts and driving measurable business outcomes
- A proven track record of translating executive vision into commercial value and designing scalable success strategies that unite people, process, and technology
- End-to-end ownership mindset – decisive under ambiguity, accountable for results, and skilled at aligning cross-functional teams around a shared vision
- Board-level presence – able to influence senior stakeholders, lead strategic discussions, and articulate business impact through clear, data-backed narratives
- Strong grasp of AI, automation, and enterprise integration, with the ability to translate technical possibilities into tangible customer value
- A builder’s mindset – structured, proactive, collaborative, and able to elevate teams through clarity, rigor, and positive leadership
- Advanced education (MBA or Master’s in Business, Engineering, or related field) is a plus; coursework in AI, Cloud, or Data is beneficial but not required
- Strong communication skills in English
What the job involves
Join us in reimagining customer experience with Agentic AI. As a Strategic Engagement Manager at Parloa, you’ll own the success of our most strategic enterprise customers. Your mission is to make Parloa indispensable – translating each client’s AI vision into measurable business outcomes and building trusted, long-term partnerships that last.
You’ll guide leading organizations through their AI and CX transformations – from orchestrating implementation across Product, Engineering, Deployment, and partners to deliver on-time, high-impact rollouts to becoming the enterprise owner, driving customer health, value realization, and expansion across regions and functions while partnering with Account Executives, Value Consultants, Solution Engineers and our partner ecosystem to turn success into multi-year growth.
Ultimately, you help the world’s most forward-thinking companies unlock the full potential of agentic AI and position Parloa as their essential transformation partner.
- Lead Parloa’s most strategic enterprise relationships, owning success plans, KPIs, and measurable business outcomes from day one
- Translate executive-level AI and CX ambitions into enterprise-wide impact across multiple business units and geographies
- Orchestrate implementation and delivery excellence – managing timelines, dependencies, and cross-functional execution for smooth, on-time, high-impact go-lives
- Build and sustain deep, trust-based partnerships with senior stakeholders, evolving Parloa’s position from solution provider to long-term strategic ally
- Quantify and communicate value through data-driven storytelling, executive business reviews, and success narratives that make impact visible, credible, and repeatable
- Identify and capture expansion opportunities by leveraging demonstrated success to scale adoption across regions, functions, and use cases
- Represent Parloa’s leadership in Agentic AI, customer experience transformation, and enterprise innovation
Strategic Engagement Manager employer: Deepstreamtech
At Parloa, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Strategic Engagement Manager, you will not only drive transformative AI solutions for our enterprise clients but also benefit from a supportive environment that prioritises professional growth and development. With a focus on building long-term partnerships and a commitment to employee well-being, Parloa offers a unique opportunity to make a significant impact in the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Engagement Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. You want to be able to articulate how your experience aligns with translating executive visions into commercial value. Use data-backed narratives to showcase your impact in previous roles.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values and expertise, like Parloa. Tailor your approach to highlight how you can help them drive customer success and AI transformations. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your excitement about the role and how you can contribute to their strategic goals.
We think you need these skills to ace Strategic Engagement Manager
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your 8+ years of experience in enterprise software or consulting. We want to see how you've managed large accounts and driven measurable outcomes, so don’t hold back on those success stories!
Translate Vision into Value:We love candidates who can turn executive visions into commercial value. Use your application to demonstrate how you've designed success strategies that unite people, process, and technology. Be specific about the impact you’ve made!
Communicate Clearly:Strong communication skills are key for us. When writing your application, make sure your narrative is clear and data-backed. Show us how you can articulate business impact effectively, just like you would with senior stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a trait we really value!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you brush up on your knowledge of AI, automation, and enterprise integration. Be ready to discuss how these technologies can create tangible value for customers. Prepare examples from your past experiences where you've successfully translated technical possibilities into business outcomes.
✨Showcase Your Leadership Skills
As a Strategic Engagement Manager, you'll need to demonstrate your ability to influence senior stakeholders and lead strategic discussions. Think of specific instances where you've aligned cross-functional teams around a shared vision and be prepared to share those stories during the interview.
✨Quantify Your Achievements
When discussing your previous roles, focus on measurable business outcomes you've driven. Use data-backed narratives to illustrate your impact. This will not only show your end-to-end ownership mindset but also highlight your ability to deliver results under ambiguity.
✨Build Rapport with Interviewers
Establishing a connection with your interviewers is key. Be personable and engage them in conversation about their experiences at Parloa. This will help you build trust and demonstrate your collaborative approach, which is essential for the role.
