At a Glance
- Tasks: Build and nurture relationships with customers while upselling Mimecast solutions.
- Company: Join Deepstreamtech, a dynamic company in Greater London focused on customer success.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Be part of a results-driven team with a positive attitude.
- Why this job: Make a real impact on customer success and drive business growth.
- Qualifications: Over 1 year of IT sales experience and excellent communication skills.
The predicted salary is between 35000 - 45000 € per year.
Deepstreamtech is seeking a dynamic SMB Account Manager in Greater London to join our Customer Development team. This role requires building and nurturing relationships with existing customers, focusing on upselling Mimecast solutions, achieving sales targets, and enhancing customer retention.
The ideal candidate has over 1 year of IT sales experience, excellent communication skills, and a positive, results-driven attitude. Join us in making a significant impact on customer success and business growth.
SMB Account Manager: Upsell & Retention Specialist employer: Deepstreamtech
Deepstreamtech is an exceptional employer that fosters a vibrant work culture in Greater London, where collaboration and innovation thrive. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages personal growth. Join us to make a meaningful impact on customer success while enjoying the unique advantages of working in one of the world's most dynamic cities.
StudySmarter Expert Advice🤫
We think this is how you could land SMB Account Manager: Upsell & Retention Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Deepstreamtech and their solutions, especially Mimecast. Show them you’re not just another candidate but someone who genuinely understands their business and can contribute to customer success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Deepstreamtech.
We think you need these skills to ace SMB Account Manager: Upsell & Retention Specialist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping customers and driving sales. A positive attitude can really make your application stand out!
Tailor Your Experience:Make sure to highlight your relevant IT sales experience in your application. We’re looking for someone who knows the ins and outs of upselling and customer retention, so be specific about your achievements and how they relate to the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your skills and experiences pop!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you understand the products and services offered by Deepstreamtech, especially Mimecast solutions. Familiarise yourself with their features and benefits so you can confidently discuss how they can help customers. This will show your genuine interest and expertise in the role.
✨Showcase Your Sales Skills
Prepare to share specific examples from your past IT sales experience where you've successfully upsold or retained customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your results-driven attitude and how you achieved your sales targets.
✨Build Rapport
Since this role is all about nurturing relationships, practice your communication skills. Be ready to demonstrate how you connect with clients and build trust. Think of ways to engage the interviewer, perhaps by asking insightful questions about their customer success strategies.
✨Mindset Matters
Adopt a positive, results-driven mindset during the interview. Show enthusiasm for the role and the impact you can make on customer success and business growth. A positive attitude can be contagious and will leave a lasting impression on the interviewers.
