At a Glance
- Tasks: Drive strategy for post-purchase operations and lead cross-functional initiatives.
- Company: Dynamic marketplace company focused on innovation and user experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a team that values curiosity, action, and outcomes over credit.
- Why this job: Make a real impact in a fast-paced environment while collaborating with diverse teams.
- Qualifications: 8-10 years in strategy and operations, strong analytical and communication skills.
The predicted salary is between 80000 - 100000 € per year.
Team members in this role are required to be within commuting distance of our London or Dublin hubs. People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus:
- Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments.
- Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions.
- Demonstrated success leading large, cross-functional initiatives from concept through execution.
- Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth.
- Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership.
- Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus.
What the job involves:
The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments. In this role, you will:
- Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s users.
- Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability.
- Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes.
- Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs.
- Serve as a strategic thought partner to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making.
- Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience.
Senior Manager of International Strategy & Operations (Commerce) employer: Deepstreamtech
At Whatnot, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Manager of International Strategy & Operations, you will be part of a collaborative team that values curiosity and innovation, with ample opportunities for professional growth in our London or Dublin hubs. We offer competitive benefits and a commitment to supporting your career development while driving impactful strategies that shape the future of our marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of International Strategy & Operations (Commerce)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to strategy and operations. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. We want to see how you can translate insights into actionable strategies that align with Whatnot’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Manager of International Strategy & Operations (Commerce)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in strategy and operations, especially in fast-paced environments. We want to see how you've driven scalable operations and tackled challenges head-on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey, your passion for strategy, and how you’ve led cross-functional initiatives. Show us why you're the perfect fit for our Commerce Strategy & Operations team.
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, mention any tools you’ve used, like SQL or analytics platforms. Share examples of how you've turned insights into actionable strategies that improved operations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you’re well-versed in the specifics of strategy and operations, especially in fast-paced environments. Brush up on your experience with data analysis tools like SQL and analytics platforms, as these will likely come up during the interview.
✨Showcase Your Curiosity
Demonstrate your genuine curiosity about the role and the company. Prepare questions that show you’re not just interested in the job, but also in how Whatnot operates and evolves. This will highlight your proactive mindset.
✨Highlight Cross-Functional Success
Be ready to discuss examples of large, cross-functional initiatives you've led. Focus on how you ensured alignment and accountability across teams, as this is crucial for the role. Use specific metrics to showcase your impact.
✨Communicate Clearly
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain complex ideas in a way that’s easy to understand, as you’ll need to influence various stakeholders.
