At a Glance
- Tasks: Lead strategic partnerships and drive customer success for Workday's key clients.
- Company: Join a leading enterprise software company focused on innovation and collaboration.
- Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
- Other info: Fluency in English and German preferred; experience with Workday is a plus.
- Why this job: Be a trusted advisor and make a real impact on client relationships and business growth.
- Qualifications: 8+ years in account management and consulting, with strong leadership and communication skills.
The predicted salary is between 90000 - 120000 € per year.
Requirements
- 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs
- 5+ years of experience in consulting or professional services, preferably with enterprise software solutions
- Proven track record of building and maintaining strong C-level relationships
- Demonstrated success in driving customer happiness and achieving revenue growth
- Ability to articulate sophisticated ideas clearly and persuasively
- Ability to handle/prioritise multiple customer demands balancing customer happiness with revenue and profitability targets
- Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation
- Experience implementing Workday is preferable
- Fluency in English is essential
- Fluency in German is essential if based in Germany
What the job involves
The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success.
The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy. To achieve success, this professional will ensure three critical elements are in place:
- A customer validated multi-year engagement roadmap
- Account & Opportunity Strategy
- Annual Plan
This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.
Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
Key Objectives:
- Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
- Craft and implement strategic roadmaps that drive customer success and Workday growth.
- Foster a culture of proactive customer advocacy and outstanding service delivery.
- Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
- Position Workday as a trusted strategic partner and innovation collaborator.
- Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan.
- Engage the appropriate workmates to support account planning and feature adoption strategies.
Principal Managing Partner (Public Sector) employer: Deepstreamtech
As a Principal Managing Partner at Workday, you will join a dynamic and innovative team that prioritises customer success and fosters deep relationships with C-level executives. Our collaborative work culture encourages professional growth through cross-functional teamwork and strategic alignment, ensuring that every employee has the opportunity to contribute to meaningful projects that drive both personal and organisational success. Located in a vibrant environment, we offer competitive benefits and a commitment to employee well-being, making Workday an exceptional place to advance your career while making a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Managing Partner (Public Sector)
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building those C-level relationships is key, so don’t be shy about reaching out and starting conversations.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and customer success. Share specific examples of how you've driven revenue growth and customer happiness.
✨Tip Number 3
Be prepared for interviews! Research the company and its culture, and think about how you can align your skills with their needs. Practice articulating your ideas clearly and persuasively, just like you would in a client meeting.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure your profile gets noticed by the right people.
We think you need these skills to ace Principal Managing Partner (Public Sector)
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your 8+ years of experience in large account management and consulting. We want to see how you've led teams and built strong relationships, especially with C-level executives. Use specific examples to demonstrate your success in driving customer happiness and revenue growth.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Highlight your experience with enterprise software solutions and any familiarity with Workday, as this will make you stand out to us.
Communicate Clearly:Your ability to articulate sophisticated ideas clearly is crucial. When writing your application, keep it concise and persuasive. We want to see that you can communicate effectively, so make sure your writing reflects that!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you’re well-versed in Workday and its solutions. Brush up on your knowledge of enterprise software and be ready to discuss how you've successfully managed large accounts in the past. This will show that you understand the role and can hit the ground running.
✨C-Level Connections
Prepare examples of how you've built and maintained strong relationships with C-level executives. Think about specific strategies you used to foster trust and collaboration, as this is crucial for the Principal Managing Partner role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience leading cross-functional teams. Highlight instances where you empowered team members and coordinated efforts across different departments to achieve a common goal. This will demonstrate your ability to orchestrate collaboration effectively.
✨Customer Success Focus
Think of examples where you championed customer success and drove revenue growth. Be prepared to articulate how you identified challenges and proactively addressed them to ensure customer happiness. This will resonate well with the interviewers looking for a strategic partner.
