At a Glance
- Tasks: Lead strategic client relationships and drive customer success for Workday's key accounts.
- Company: Join a leading enterprise software company focused on digital transformation.
- Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities to work across various business lines.
- Why this job: Be a trusted advisor and make a real impact on client success and innovation.
- Qualifications: 8+ years in account management and consulting, with strong leadership skills.
The predicted salary is between 90000 - 120000 € per year.
Requirements:
- 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs
- 5+ years of experience in consulting or professional services, preferably with enterprise software solutions
- Proven track record of building and maintaining strong C-level relationships
- Deep understanding of digital transformation agendas and experience working on large-scale technology implementations
- Demonstrated success in driving customer happiness and achieving revenue growth
- Ability to articulate sophisticated ideas clearly and persuasively
- Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets
- Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation
- Experience implementing Workday is preferable
What the job involves:
The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long-term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensures long-term partnership success.
The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy. To achieve success, this professional will ensure three critical elements are in place:
- A customer validated multi-year engagement roadmap
- Account & Opportunity Strategy
- Annual Plan
This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.
Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
Key Objectives:
- Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
- Craft and implement strategic roadmaps that drive customer success and Workday growth.
- Foster a culture of proactive customer advocacy and outstanding service delivery.
- Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
- Position Workday as a trusted strategic partner and innovation collaborator.
- Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan.
- Engage the appropriate workmates to support account planning and feature adoption strategies.
Principal Managing Partner employer: Deepstreamtech
As a Principal Managing Partner at Workday, you will join a dynamic and innovative team that prioritises customer success and fosters deep relationships with C-level executives. Our collaborative work culture encourages professional growth through cross-functional engagement and strategic alignment, ensuring that every employee has the opportunity to contribute to meaningful projects that drive digital transformation. Located in a vibrant environment, we offer competitive benefits and a commitment to empowering our employees to excel in their careers while making a significant impact on our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Managing Partner
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Principal Managing Partner role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in large account management and digital transformation. We want them to see you as the go-to person for their needs.
✨Tip Number 3
Prepare for those interviews! Brush up on your ability to articulate complex ideas clearly. We need to demonstrate that you can handle multiple customer demands while keeping everyone happy and hitting those revenue targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for talent that can help us drive customer success and innovation.
We think you need these skills to ace Principal Managing Partner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in large account management and consulting. We want to see how your background aligns with the role of Principal Managing Partner, so don’t hold back on showcasing those C-level relationships you've built!
Showcase Your Success Stories:When writing your application, include specific examples of how you've driven customer happiness and achieved revenue growth. We love a good success story, especially if it involves digital transformation or large-scale tech implementations!
Be Clear and Persuasive:Remember, this role requires you to articulate sophisticated ideas clearly. Use straightforward language in your application to demonstrate your communication skills. We want to see that you can convey complex concepts in a way that’s easy to understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you have a solid understanding of Workday and its solutions. Brush up on digital transformation agendas and large-scale technology implementations, as these are key to the role. Be ready to discuss your experience with enterprise software and how it relates to the job.
✨Build C-Level Connections
Prepare to talk about your experience in nurturing relationships with C-level executives. Think of specific examples where you've successfully built trust and aligned strategies with clients. This will show that you can foster the deep connections needed for this role.
✨Showcase Your Leadership Skills
Be ready to discuss how you've led cross-functional teams in the past. Highlight your ability to coordinate efforts across different departments and ensure everyone is working towards a common goal. This is crucial for orchestrating a unified approach at Workday.
✨Demonstrate Customer Advocacy
Think of instances where you've championed customer needs and driven their success. Be prepared to share how you've proactively identified challenges and implemented solutions. This will illustrate your commitment to customer happiness, which is vital for the Principal Managing Partner role.
