At a Glance
- Tasks: Build strong relationships with partner agents and oversee contract management.
- Company: Join a fast-growing company in the PropTech industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for client engagement and team collaboration.
- Why this job: Be the heartbeat of partner relationships and drive real impact in the industry.
- Qualifications: Experience in B2B account management and a customer-first mindset.
The predicted salary is between 45000 - 55000 € per year.
Requirements
- Proven commercial experience in B2B Customer Success / Account Management
- Experience working in or with fast-growth, customer-facing businesses
- Experience with contracts, service delivery, or partner success is desirable
- Property, FinTech, or PropTech industry exposure is a bonus
What the job involves
- Partner Relationship Management: Act as the go-to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships, not transactions.
- Contract Management: Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews.
- Team & Process Building: Help design and implement scalable account management processes and tools as the business grows.
- Client Entertainment & Engagement: Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection.
- Customer-Centric Problem Solving: When issues arise, you own them. With a calm head and proactive mindset, you’ll do whatever it takes to resolve challenges quickly, always keeping the partner experience front and centre.
- Account Growth: Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration.
- Training & Support: Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance.
- Internal Accountability: Advocate for the partner internally, ensuring the wider Housr team delivers on our promises and exceeds expectations.
National Account Manager in Manchester employer: Deepstreamtech
At Housr, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a National Account Manager, you'll enjoy comprehensive training and development opportunities, ensuring your professional growth while working in a dynamic environment that values strong partner relationships. Located in the heart of the UK, our team thrives on a customer-first mindset, making every day rewarding as you engage with partners and contribute to their success.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building those relationships can open doors you didn’t even know existed.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or partners, let your authentic self shine through. Remember, they’re looking for someone who fits into their culture, so don’t be afraid to show them what makes you unique.
✨Tip Number 3
Be proactive in your follow-ups. After meeting someone or having an interview, drop them a quick message to say thanks and express your enthusiasm. It keeps you top of mind and shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of account management with us.
We think you need these skills to ace National Account Manager in Manchester
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your proven commercial experience in B2B Customer Success or Account Management. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Tailor Your Application:Take a moment to customise your application for the National Account Manager position. Use the job description as a guide and sprinkle in keywords that reflect our values and the skills we’re looking for.
Be Personable:Remember, we’re all about building strong relationships! Let your personality shine through in your written application. Share a bit about your approach to relationship management and how you keep things human.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Deepstreamtech
✨Know Your B2B Basics
Brush up on your B2B Customer Success and Account Management knowledge. Be ready to discuss your previous experiences in these areas, especially how you've built relationships and solved problems for clients. This will show that you understand the core of what the role entails.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your commercial awareness. Think about times when you identified opportunities for growth or improved service delivery. This will demonstrate that you can think strategically and contribute to the company's success.
✨Be a Relationship Builder
Since the role is all about building strong partnerships, come prepared with stories that illustrate your relationship-building skills. Discuss how you've turned transactions into partnerships and how you maintain those connections over time.
✨Problem-Solving Mindset
Expect questions that assess your problem-solving abilities. Prepare to share specific instances where you faced challenges and how you resolved them while keeping the customer experience at the forefront. This will show that you're proactive and customer-centric.
