At a Glance
- Tasks: Lead a dynamic team to innovate and deliver cutting-edge technical solutions.
- Company: Join a forward-thinking company at the forefront of AI-driven technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a transformative journey in a fast-paced, collaborative environment.
- Why this job: Shape the future of tech services while making a real impact on enterprise clients.
- Qualifications: 7+ years in tech roles and 5+ years managing teams; coding skills a plus.
The predicted salary is between 70000 - 90000 € per year.
Requirements
- Technical Powerhouse: 7+ years of experience in technical roles (Software Engineering, Solution Architecture, or Technical Consulting) within the B2B SaaS space.
- Leadership Experience: 5+ years of experience managing technical teams. You know how to coach high-performers and manage technical delivery in a fast-paced environment.
- The "Innovator" Mindset: A proven track record of using AI/LLMs or automation to optimise internal processes or build new product offerings. You don't just use tools; you build them.
- Client-Facing Mastery: Exceptional communication skills with the ability to "talk tech" to developers and "talk value" to C-suite executives.
- Hands-on Proficiency: While this is a leadership role, you must be comfortable diving into code (Node.js/JavaScript preferred), API documentation, and complex data schemas when needed.
- Project Governance: Experience managing the lifecycle of professional services projects, from Statement of Work (SOW) through to deployment and technical sign-off.
- Problem Solver: You thrive in the "grey area", finding creative ways to solve complex business problems using custom integrations and data migrations.
What the job involves
- We are looking for a visionary Tech Services Team Lead to spearhead our regional technical delivery team.
- In this role, you won’t just manage a team; you will architect the future of how professional services are delivered.
- You will lead a team of Solution Architects, Technical Consultants, and Services Software Engineers.
- Your mission is to support the delivery of our Enterprise accounts and serve as the focal point for all technical services.
- You’ll transform traditional service models into an innovation engine, leveraging AI to drive internal efficiency and creating bespoke, high-value technical solutions that allow our largest customers to thrive.
- Lead & Scale: Hire, mentor, and manage a multidisciplinary regional team of SAs, TCs, and Services Software Engineers. Build the structure, career paths, and operational rigour needed to scale.
- Strategic Delivery: Own the regional technical services roadmap. Oversee the execution of complex, multi-stakeholder projects, ensuring they are delivered on time, within scope, and with world-class technical integrity.
- Transformative Innovation: Be the "Technical Innovator." Challenge the status quo of manual services by implementing AI-driven workflows, automated data migration tools, and LLM-powered internal efficiencies.
- The "Architect of Architects": Provide high-level technical oversight for complex custom integrations, API consultations, and tailored code solutions. Ensure all solutions are scalable, secure, and aligned with monday.com’s core architecture.
- AI Transformation: Consult with our enterprise clients on how to leverage AI within their workflows, turning "AI potential" into "Customer Value" through custom-built solutions.
- Cross-Functional Partnership: Work closely with Sales, Customer Success, and Product/Engineering to bridge the gap between customer needs and platform capabilities, influencing the product roadmap based on regional service trends.
Tech Services Manager in London employer: Deepstreamtech
As a leading player in the B2B SaaS space, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our Tech Services Manager role offers not only competitive benefits and opportunities for professional growth but also the chance to lead a talented team in a vibrant location, driving transformative solutions that empower our enterprise clients. Join us to be at the forefront of technological advancement while enjoying a supportive environment that values your contributions and encourages your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Services Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the tech industry. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on a job opening that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AI or automation. This is your chance to demonstrate your hands-on proficiency and innovative mindset to potential employers.
✨Tip Number 3
Ace the interview by preparing for both technical and leadership questions. Brush up on your coding skills and be ready to discuss how you've led teams and solved complex problems. Remember, it’s all about showing you can 'talk tech' and 'talk value'.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Tech Services Manager in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 7+ years in technical roles and 5+ years of leadership experience. We want to see how you've managed teams and delivered projects in the B2B SaaS space, so don’t hold back!
Be the Innovator:We love a good problem solver! Share examples of how you've used AI or automation to improve processes or create new products. Show us that you’re not just using tools, but building them too.
Talk the Talk:Your communication skills are key! Make sure to demonstrate how you can engage with both techies and C-suite execs. We want to see that you can bridge the gap between technical details and business value.
Dive into the Details:Even though this is a leadership role, we appreciate hands-on experience. If you’ve worked with code, APIs, or complex data schemas, let us know! It shows you’re ready to roll up your sleeves when needed.
How to prepare for a job interview at Deepstreamtech
✨Showcase Your Technical Mastery
Make sure to highlight your 7+ years of experience in technical roles. Be ready to discuss specific projects where you’ve used your skills in software engineering or solution architecture, especially within the B2B SaaS space. This is your chance to demonstrate how you've tackled complex problems and delivered innovative solutions.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership experience. Talk about how you've managed technical teams, coached high-performers, and ensured successful project delivery. Companies want to see that you can inspire and guide a team while maintaining a fast-paced environment.
✨Communicate Effectively with All Stakeholders
Practice explaining technical concepts in simple terms. You’ll need to 'talk tech' to developers and 'talk value' to C-suite executives. Think of scenarios where you’ve successfully bridged the gap between technical and non-technical audiences, as this will be crucial in your role.
✨Be Ready to Dive into the Details
Even though this is a leadership position, you should be comfortable getting hands-on with code and technical documentation. Brush up on your knowledge of Node.js/JavaScript and be prepared to discuss how you’ve engaged with APIs and data schemas in past projects.
