At a Glance
- Tasks: Lead strategic enterprise relationships and drive measurable business outcomes with innovative AI solutions.
- Company: Join Parloa, a forward-thinking company revolutionising customer experience with Agentic AI.
- Benefits: Competitive salary, professional growth opportunities, and the chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities to influence senior stakeholders and lead strategic discussions.
- Why this job: Make a real impact by transforming customer experiences and building long-term partnerships.
- Qualifications: 8+ years in enterprise software or consulting, strong communication skills, and a builder's mindset.
The predicted salary is between 70000 - 90000 € per year.
Requirements
- 8+ years of experience in enterprise software, consulting, or customer success – managing large, strategic accounts and driving measurable business outcomes
- A proven track record of translating executive vision into commercial value and designing scalable success strategies that unite people, process, and technology
- End-to-end ownership mindset – decisive under ambiguity, accountable for results, and skilled at aligning cross-functional teams around a shared vision
- Board-level presence – able to influence senior stakeholders, lead strategic discussions, and articulate business impact through clear, data-backed narratives
- Strong grasp of AI, automation, and enterprise integration, with the ability to translate technical possibilities into tangible customer value
- A builder’s mindset – structured, proactive, collaborative, and able to elevate teams through clarity, rigor, and positive leadership
- Advanced education (MBA or Master’s in Business, Engineering, or related field) is a plus; coursework in AI, Cloud, or Data is beneficial but not required
- Strong communication skills in English
What the job involves
Join us in reimagining customer experience with Agentic AI. As a Strategic Engagement Manager at Parloa, you’ll own the success of our most strategic enterprise customers. Your mission is to make Parloa indispensable – translating each client’s AI vision into measurable business outcomes and building trusted, long-term partnerships that last.
You’ll guide leading organizations through their AI and CX transformations – from orchestrating implementation across Product, Engineering, Deployment, and partners to deliver on-time, high-impact rollouts to becoming the enterprise owner, driving customer health, value realization, and expansion across regions and functions while partnering with Account Executives, Value Consultants, Solution Engineers and our partner ecosystem to turn success into multi-year growth.
Ultimately, you help the world’s most forward-thinking companies unlock the full potential of agentic AI and position Parloa as their essential transformation partner.
- Lead Parloa’s most strategic enterprise relationships, owning success plans, KPIs, and measurable business outcomes from day one
- Translate executive-level AI and CX ambitions into enterprise-wide impact across multiple business units and geographies
- Orchestrate implementation and delivery excellence – managing timelines, dependencies, and cross-functional execution for smooth, on-time, high-impact go-lives
- Build and sustain deep, trust-based partnerships with senior stakeholders, evolving Parloa’s position from solution provider to long-term strategic ally
- Quantify and communicate value through data-driven storytelling, executive business reviews, and success narratives that make impact visible, credible, and repeatable
- Identify and capture expansion opportunities by leveraging demonstrated success to scale adoption across regions, functions, and use cases
- Represent Parloa’s leadership in Agentic AI, customer experience transformation, and enterprise innovation
Strategic Engagement Manager in London employer: Deepstreamtech
At Parloa, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Strategic Engagement Manager, you will not only drive transformative AI solutions for our enterprise clients but also benefit from a supportive environment that prioritises professional growth and development. With a focus on building long-term partnerships and a commitment to employee well-being, Parloa offers a unique opportunity to make a significant impact in the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Strategic Engagement Manager role.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want to hear how you've turned executive visions into real business outcomes. Use data to back up your success stories – it’s all about showing the impact you’ve made!
✨Tip Number 3
Research the company inside out! Understand Parloa’s mission and how they’re revolutionising customer experience with AI. This will help you articulate how you can contribute to their goals and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Strategic Engagement Manager in London
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your 8+ years of experience in enterprise software or consulting. We want to see how you've managed large accounts and driven measurable outcomes, so don’t hold back on those success stories!
Translate Vision into Value:We love candidates who can turn executive visions into commercial value. Use your application to demonstrate how you've designed success strategies that unite people, process, and technology. Be specific about the impact you’ve made!
Communicate Clearly:Strong communication skills are key for us. When writing your application, make sure your narrative is clear and data-backed. Show us how you can articulate business impact effectively, just like you would with senior stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a trait we really value!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you brush up on your knowledge of AI, automation, and enterprise integration. Be ready to discuss how these technologies can translate into tangible customer value. This will show that you understand the technical side and can communicate it effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed large accounts or driven measurable business outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your end-to-end ownership mindset.
✨Engage with Stakeholders
Demonstrate your ability to influence senior stakeholders by preparing to discuss how you've led strategic discussions in the past. Think about how you can articulate business impact through clear, data-backed narratives that resonate with executives.
✨Be a Builder
Emphasise your collaborative approach and how you've elevated teams in previous roles. Share examples of how you've created clarity and rigor in projects, showcasing your proactive mindset and ability to align cross-functional teams around a shared vision.
