At a Glance
- Tasks: Help customers with tech solutions and ensure they get the most out of Cloudflare's offerings.
- Company: Join a diverse and innovative team at Cloudflare, shaping the future of the Internet.
- Benefits: Comprehensive training, collaborative culture, and opportunities for career growth.
- Other info: Dynamic role with exposure to cutting-edge internet technologies and a supportive team environment.
- Why this job: Be the technical advocate for customers and make a real impact in their success.
- Qualifications: Fluent in Czech and English, with a passion for technology and problem-solving skills.
The predicted salary is between 50000 - 65000 € per year.
Requirements
- A broad knowledge of Internet performance and security technology is required.
- The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.
- You are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.
- You are naturally curious, and an avid builder who is not afraid to get your hands dirty.
- You appreciate the diversity of challenges in working with customers and look forward to helping them realise the full promise of Cloudflare.
- You will have a good fundamental understanding of how to obtain the technical win so that customers choose our proposed solutions over that of competitors.
- 3-to-10 years of experience in the IT industry (early or mid-level experience).
- Fluent Czech and English (written & spoken).
- Ability to manage a project, work to deadlines, and prioritise between competing demands.
- Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
- Understanding of “how the internet works”. For example:
- Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other.
- Can explain the difference between authoritative DNS & recursive DNS.
- You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike.
- Understanding of how customers make buying decisions, how to explain ROI.
- A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
- (Desirable) Previous experience in a pre-sales SE or consulting role (note: doesn't have to be in tech).
- (Desirable) Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
- (Desirable) Exposure to emerging technical landscape trends in Security such as Zero Trust.
What the job involves
- The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers.
- Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.
- As a Solutions Engineer, you are the technical customer advocate within Cloudflare.
- You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so.
- Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.
- The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet.
- All the resources and training required to be effective for the role will be provided.
- On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Solutions Engineer (Central & Eastern Europe, Czech Speaker) in London employer: Deepstreamtech
Cloudflare is an exceptional employer that fosters a collaborative and diverse work culture, making it an ideal place for Solutions Engineers passionate about technology. With a strong emphasis on employee growth, Cloudflare provides comprehensive training and resources to ensure you thrive in your role while working closely with various teams to deliver innovative solutions. Located in Central & Eastern Europe, this position offers the unique advantage of engaging with a dynamic market, allowing you to make a meaningful impact on customers' success.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (Central & Eastern Europe, Czech Speaker) in London
✨Tip Number 1
Get to know the company inside out! Research Cloudflare's products and services, especially those related to Internet performance and security. This will help you speak confidently about how you can contribute to their mission during interviews.
✨Tip Number 2
Practice explaining complex tech concepts in simple terms. Since you'll be dealing with customers, being able to break down technical jargon into easy-to-understand language is key. Try explaining a few concepts to friends or family to get the hang of it!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and may even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Cloudflare team. Good luck!
We think you need these skills to ace Solutions Engineer (Central & Eastern Europe, Czech Speaker) in London
Some tips for your application 🫡
Show Your Passion for Tech:Let your enthusiasm for technology shine through in your application. We want to see that you're not just knowledgeable but also genuinely curious about the latest trends and innovations in the industry.
Keep It Clear and Concise:When explaining your experience, especially technical concepts, make sure to keep it simple and straightforward. We appreciate clarity, so avoid jargon unless it's necessary, and always aim to explain things in easy-to-understand terms.
Highlight Your Problem-Solving Skills:We love candidates who can demonstrate empathy and a knack for identifying challenges. Share examples of how you've helped customers overcome obstacles or made their lives easier with your solutions.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Deepstreamtech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Internet performance and security technologies. Be ready to explain complex concepts like TCP vs UDP or the differences between authoritative and recursive DNS in simple terms. This will show your passion for technology and your ability to communicate effectively.
✨Show Your Curiosity
Demonstrate your natural curiosity by asking insightful questions about Cloudflare's products and innovations. This not only shows that you're engaged but also that you're eager to learn and grow within the role. Remember, they value a builder who isn't afraid to dive into challenges!
✨Empathy is Key
Prepare to discuss how you've identified customer pain points in previous roles. Share specific examples where you've demonstrated empathy and helped customers find solutions. This will highlight your ability to connect with clients and understand their needs, which is crucial for a Solutions Engineer.
✨Understand the Competitive Landscape
Familiarise yourself with the competitive landscape in areas like DDoS, CDN, and Zero Trust services. Be prepared to discuss how you would position Cloudflare's solutions against competitors. This knowledge will help you articulate the value of Cloudflare's offerings during the interview.
