At a Glance
- Tasks: Build relationships with customers and upsell innovative Mimecast solutions.
- Company: Join Deepstreamtech, a forward-thinking company in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Dynamic team environment focused on results and customer satisfaction.
- Why this job: Make a real impact on customer success and drive business growth.
- Qualifications: 1+ year of IT sales experience and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
Deepstreamtech is seeking a dynamic SMB Account Manager in Greater London to join our Customer Development team. This role requires building and nurturing relationships with existing customers, focusing on upselling Mimecast solutions, achieving sales targets, and enhancing customer retention.
The ideal candidate has over 1 year of IT sales experience, excellent communication skills, and a positive, results-driven attitude. Join us in making a significant impact on customer success and business growth.
SMB Account Manager: Upsell & Retention Specialist in London employer: Deepstreamtech
Deepstreamtech is an exceptional employer that fosters a vibrant work culture in Greater London, where collaboration and innovation thrive. We offer competitive benefits, including professional development opportunities to help you grow your career while making a meaningful impact on customer success. Join us to be part of a team that values your contributions and supports your journey towards achieving your professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land SMB Account Manager: Upsell & Retention Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an SMB Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Deepstreamtech and their solutions. Show us that you understand their products and how you can help enhance customer retention and upsell effectively.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous IT sales experience and how it relates to building relationships with customers. We want to see that positive, results-driven attitude shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace SMB Account Manager: Upsell & Retention Specialist in London
Some tips for your application 🫡
Show Your Sales Savvy:Make sure to highlight your IT sales experience in your application. We want to see how you've successfully upsold products or services in the past, so share specific examples that demonstrate your skills and achievements.
Communicate Clearly:Since excellent communication is key for this role, ensure your application is well-written and free of errors. We appreciate clarity and professionalism, so take the time to proofread and make your points concise.
Be Results-Driven:We love candidates who can showcase their results-driven attitude. Include metrics or outcomes from your previous roles that illustrate how you’ve contributed to customer retention and business growth. Numbers speak volumes!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you understand the Mimecast solutions inside out. Research their features, benefits, and how they can help customers. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous IT sales experience. Have specific examples ready that highlight your success in upselling and retaining customers. Use metrics where possible to demonstrate your impact on sales targets.
✨Build Rapport
Since this role is all about nurturing relationships, practice your communication skills. Be friendly and approachable during the interview. Show that you can connect with clients and understand their needs, which is crucial for customer retention.
✨Positive Attitude is Key
Exude a positive, results-driven attitude throughout the interview. Employers love candidates who are enthusiastic and motivated. Share stories that reflect your resilience and determination to achieve goals, especially in challenging situations.
