At a Glance
- Tasks: Lead a high-performing SRE team to ensure system stability and performance.
- Company: Join a leading financial services firm focused on innovation and excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and operational excellence.
- Why this job: Make a real impact in a critical role within a dynamic tech environment.
- Qualifications: Proven leadership in SRE roles with strong technical expertise in Oracle databases.
The predicted salary is between 80000 - 100000 € per year.
Requirements
- This role demands a proactive and hands-on leader with deep technical expertise and strong critical thinking.
- Degree educated or equivalent work experience.
- Number of years in Production Support / SRE roles with at least 3 years in a leadership capacity.
- Deep technical expertise in Oracle database - troubleshooting, scalability, performance tuning and optimization.
- Demonstrated experience implementing SRE frameworks – including SLOs, SLIs, incident management, and chaos engineering.
- Experience leading teams supporting systems deployed across mixed infrastructure (Cloud and On-Premise, AWS preferred).
- Solid understanding of change management, risk posture, and production readiness.
- Strong track record of delivering automation at scale, reducing toil, and eliminating manual operational tasks.
- Excellent communication and stakeholder management skills, particularly under pressure.
- Expertise in automation (Python, Shell, PowerShell etc.).
- Familiarity with observability tools and practices (metrics, logging, tracing).
- Ability to lead capacity planning and scalability strategies to support growth.
- Knowledge of clearing and settlement processes in financial markets.
- Familiarity with regulatory requirements and governance frameworks in financial services.
- Demonstrated ability to build, mentor, and retain high-performing SRE teams.
- Good communication and stakeholder management skills under pressure.
- Demonstrable experience managing SRE or Production Support teams in a critically important financial services environment.
- Experience managing teams located across multiple locations and time zones.
- Excellent analytical skills, attention to detail and problem-solving abilities.
- Solid technical background in the core technologies with several years of experience.
- Ability to communicate clearly and concisely to IT and business teams and to senior management.
- Ability to break down complex technical issues into easy to digest format.
- Familiarity with financial products and terminology.
What the job involves
- We are looking for a Manager – Site Reliability Engineering to strengthen the Production Management leadership team of Clearing Technology Service.
- You will be responsible for ensuring stability, resilience, and performance of our production systems while driving continuous improvement and SRE best practices across the platform.
- Assume end-to-end accountability for Clearing production environment, ensuring high availability, optimal performance, and robust resilience of business-critical systems.
- Act as Incident Commander during major incidents, leading resolution efforts, managing stakeholder communications, and driving root cause analysis and remediation.
- Build and mentor a high-performing SRE team. Promote a culture of accountability, continuous improvement, and blameless postmortems to enhance operational excellence.
- Ensure consistency to response and resolution SLAs. Oversee efficient ticket management and escalation processes through ServiceNow, removing blockers promptly.
- Develop strong partnerships across LCH and LSEG teams. Ensure timely delivery of business-critical activities and transparent communication of risks and challenges.
- Monitor and analyse technical processes to identify improvement opportunities. Implement enhancements to minimise business disruption and improve operational efficiency.
- Ensure compliance with regulatory standards and internal governance. Proactively identify and mitigate operational risks.
- Establish and maintain robust observability practices, employing metrics, logging, and tracing to drive data-driven decisions and improve system health.
- Out of hours support / On-call support.
- Be available for overnight support of production services to ensure successful completion of processing.
- Respond to overnight calls and deal with issues.
- Participate in Disaster Recovery exercises.
Site Reliability Engineering Manager in London employer: Deepstreamtech
As a Site Reliability Engineering Manager at our company, you will join a dynamic and innovative team dedicated to ensuring the stability and performance of critical financial systems. We pride ourselves on fostering a collaborative work culture that encourages continuous learning and professional growth, offering ample opportunities for mentorship and skill development. Located in a vibrant area, we provide a supportive environment where your contributions are valued, and you can make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineering Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in SRE or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Oracle databases, incident management, and automation tools. This will help you stand out during interviews and showcase your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being able to clearly explain complex technical issues is key, especially when talking to stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it’s a great way to ensure your application gets the attention it deserves from our hiring team.
We think you need these skills to ace Site Reliability Engineering Manager in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your years in Production Support and SRE roles, especially your leadership experience. We want to see how you've tackled challenges and led teams in similar environments, so don’t hold back!
Get Technical:Since this role requires deep technical expertise, be specific about your skills with Oracle databases, automation tools, and observability practices. Use examples that demonstrate your problem-solving abilities and technical know-how.
Communicate Clearly:Your application should reflect your excellent communication skills. Break down complex ideas into simple terms, as if you’re explaining them to someone who’s not tech-savvy. This will show us you can bridge the gap between IT and business teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Deepstreamtech
✨Know Your Tech Inside Out
Make sure you brush up on your technical expertise, especially around Oracle databases and automation tools like Python and Shell. Be ready to discuss specific examples of troubleshooting, performance tuning, and how you've implemented SRE frameworks in past roles.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams, particularly in high-pressure environments. Think of examples where you've built, mentored, or retained high-performing teams, and be ready to discuss how you promote a culture of accountability and continuous improvement.
✨Communicate Clearly and Confidently
Practice breaking down complex technical issues into simple terms. You’ll need to demonstrate your ability to communicate effectively with both IT and business teams, so consider rehearsing how you would explain your past projects to someone without a technical background.
✨Understand the Business Context
Familiarise yourself with financial products and regulatory requirements relevant to the role. Being able to connect your technical skills to the business impact will show that you understand the bigger picture and can drive operational excellence in a financial services environment.
