Senior Product Director (Business Banking) in London

Requirements

• You are a seasoned product leader, with a track record of leading high-performing product teams at a fast-growing consumer tech company.
• Build highly engaging experiences for millions of customers.
• Deliver company trajectory-changing impact.
• Build a multi-market product, with a proven ability to balance priorities across geographies.
• You’re data-driven and commercial, with a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact.
• You can systematically break down and solve complex problems.
• You have good judgement and can make decisions in complex situations where there’s often no “right answer.”
• You have the urge and resilience to challenge the status quo and make things better, with creative ideas for improvement.
• You can work effectively with a diverse range of people and working styles across engineering, design, data, user research, marketing, legal, and compliance.
• You’re a great storyteller, able to motivate, energise, and inspire people towards a common goal.
• You’re passionate about building value for customers and excited about Monzo’s mission.
• You’re intellectually honest about your work’s performance, continually striving for improvement.
• You’re a fast learner, humble and curious, enjoying learning every day and sharing your knowledge and experience.
• You’ve managed a team of PMs, with a proven ability to coach and develop others, providing clear and constructive feedback.
• You can get hands-on when necessary, filling gaps in people or experience, and setting a practical example for excellence.

What the job involves

• Define and deliver the future of how UK businesses manage their money.
• This is a rare opportunity to shape one of Monzo’s most strategically important product areas, leading teams to build innovative, differentiated experiences that no other bank offers.
• You’ll set the long-term vision, craft a customer-obsessed strategy, and create the execution engine that turns ambition into reality.
• We’re looking for someone who pairs exceptional product taste with strong analytical depth, thrives in ambiguity, and can inspire multiple teams to deliver world-class outcomes.
• If you’re excited by redefining business banking for millions of customers—and building high-performing teams along the way—this role puts you at the heart of Monzo’s next chapter.
• As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas.
• You’ll craft an ambitious roadmap rooted in deep customer insight, emerging market dynamics, and commercial impact—setting a vision that differentiates Monzo in the business banking space.
• This role is a blend of strategic thinking, world-class product taste, analytical depth, and an ability to consistently ship great work.
• You will cultivate a high-performance, ownership-driven culture across multiple product teams, guiding them to innovate, execute, and scale products that improve the financial lives of our business customers.
• Set a bold, customer-centric, commercially grounded product strategy for Business Banking.
• Develop and articulate a compelling long-term product vision that positions Monzo as the leader in differentiated business financial experiences.
• Combine customer insights, market trends, and commercial priorities into a roadmap that delivers measurable business impact.
• Foster a culture of innovation that challenges conventions and inspires teams to build category-defining experiences.
• Identify and pursue opportunities to meaningfully differentiate Monzo’s business banking offerings.
• Drive teams to create unique, delightful products based on exceptional product taste.
• Spar with data scientists and use data to understand customer behaviour, product performance, and opportunities.
• Help teams deepen their analytical thinking, improving decision-making quality across the organisation.
• Build an execution engine that consistently delivers against ambitious goals.
• Create clarity on priorities, establish strong processes, remove blockers, and maintain team momentum.
• Instil a culture of ownership, speed, and high performance.
• Be a self-starter with a strong bias for action—willing to lead from the front when needed and empower from behind when best.
• Take full ownership of the Business Banking product area, operating with autonomy and accountability.
• Identify organisational inefficiencies and design structures that enable teams to thrive.
• Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating the next generation of Monzo product leaders.