At a Glance
- Tasks: Lead risk management across commercial and operational processes, ensuring effective decision-making.
- Company: Join a dynamic team in a leading organisation focused on data and analytics.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Collaborative environment with a focus on mentorship and career advancement.
- Why this job: Make a real impact by navigating complex risks and driving strategic improvements.
- Qualifications: Significant experience in non-financial risk management and excellent communication skills.
The predicted salary is between 70000 - 90000 € per year.
Requirements
- Significant experience in non‑financial risk management within matrix or regulated environments.
- Strong understanding of commercial and operational processes, such as order management, billing, customer operations, process hand‑offs and execution risk.
- An understanding of sales or legal teams and processes would be desirable.
- Track record of operating effectively in ambiguous, evolving environments, using judgement and experience, not just frameworks.
- Credibility and confidence to influence and challenge senior leaders, constructively navigating tension between commercial objectives, customer outcomes and risk appetite.
- Experience supporting large‑scale change, transformation or automation initiatives, identifying execution and control risks early.
- Strong ability to translate complicated operational realities into clear, strategic risk language, distilling issues into what truly matters for decision‑makers.
- Excellent communication skills, actively building trust, maintaining independence and partnering effectively across functions.
- Good judgement, curiosity and resilience, with the confidence to take positions on difficult issues and adapt as circumstances evolve.
- A growth mindset, with experience mentoring others, crafting team thinking and contributing beyond an individual portfolio.
What the job involves
- This senior manager role sits within Group Risk and provides Second Line of Defence oversight across non-financial, financial and strategic risks across the Data & Analytics (D&A) division and Group operations.
- The role provides coverage of commercial and operations functions, supporting end-to-end order to cash processes (pricing execution, contracting, order management, fulfilment and billing), across business-as-usual operations, change and transformation activity, and emerging strategic risks as the business evolves.
- You’ll partner closely with Commercial, Operations, Finance, Technology and Product teams to help identify and articulate risk, support risk-based decision‑making, and drive practical improvements to controls and governance.
- This role requires excellent judgement and the ability to influence senior stakeholders.
- Operating credibly in ambiguous and evolving risk areas, you'll help the business to navigate uncertainty, trade‑offs and risk‑based decision‑making rather than relying solely on prescriptive controls.
- Based in London, the role reports to the Director – Head of Commercial, Strategy and Business Change Risk.
- Leading Second Line oversight of business‑as‑usual risks, transformation programmes, process redesign, system changes and new commercial initiatives across commercial, customer and order management processes, including pricing execution, contract lifecycle, and order‑to‑cash execution.
- Identifying, assessing and articulating strategic, operational and execution risks.
- Building partnerships across the divisions and wider organisation to embed risk considerations into design, decision‑making and execution, not just assurance activity.
- Conducting risk deep‑dives where appropriate and working autonomously to consider required focus areas over the coverage remit.
- Applying operational resilience principles to support effective response to disruption, analysing incidents, operational losses and customer impacts to provide insightful risk insights and supporting a posture of end to end resilience.
- Supporting and challenging the First Line in the delivery of Risk and Control Assessments (RCAs), ensuring risks are clearly articulated, controls are meaningful and risks outside appetite have clear, credible remediation plans.
- Preparing concise, high‑impact material for risk committees, senior leadership and governance forums, translating complexity into clear risk narratives.
- Building positive relationships across all three lines of defence, helping to mature risk culture and improve the effectiveness of risk management in practice.
- Contributing to the broader D&A, Operations and Group Risk teams, shaping thinking and supporting the evolution of strategic risk coverage.
Senior Manager of Risk (Commercial and Operations) in London employer: Deepstreamtech
As a Senior Manager of Risk within our Group Risk team in London, you will thrive in a dynamic and collaborative environment that prioritises employee growth and development. We offer a supportive work culture that encourages mentorship and innovation, alongside competitive benefits that promote work-life balance. Join us to make a meaningful impact on our operations while navigating exciting challenges in risk management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of Risk (Commercial and Operations) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in risk management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to risk management. Think about how you can showcase your experience in navigating ambiguity and influencing senior leaders.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new opportunities. We often post roles that might not be advertised elsewhere, so keep an eye out!
✨Tip Number 4
Showcase your growth mindset! Be ready to discuss how you've mentored others and contributed to team success. This will highlight your ability to build partnerships across functions.
We think you need these skills to ace Senior Manager of Risk (Commercial and Operations) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in non-financial risk management and your understanding of commercial and operational processes. We want to see how your background aligns with the specific requirements of the Senior Manager of Risk role.
Showcase Your Judgement Skills:In your application, emphasise examples where you've navigated ambiguous situations and made sound decisions. We’re looking for candidates who can demonstrate their ability to influence senior leaders and manage risks effectively, so don’t hold back on those stories!
Communicate Clearly:Your written application should reflect excellent communication skills. Use clear and concise language to convey your experiences and insights, especially when discussing complex operational realities. Remember, we value the ability to distil complicated issues into strategic risk language.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application is reviewed promptly and gives you a chance to explore more about us and the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deepstreamtech
✨Know Your Risk Management Inside Out
Make sure you brush up on your non-financial risk management knowledge, especially in regulated environments. Be ready to discuss specific examples from your past experience where you've navigated complex commercial and operational processes.
✨Showcase Your Strategic Thinking
Prepare to articulate how you've translated complicated operational realities into clear, strategic risk language. Think of instances where you've influenced senior leaders and how you managed to balance commercial objectives with risk appetite.
✨Demonstrate Your Adaptability
Be ready to share experiences where you've thrived in ambiguous situations. Highlight your judgement and resilience, and how you've successfully supported large-scale change or transformation initiatives while identifying execution risks early.
✨Build Relationships and Trust
Communication is key! Prepare to discuss how you've actively built trust across functions and maintained independence. Think about how you've partnered effectively with teams like Commercial, Operations, and Finance to embed risk considerations into decision-making.
