At a Glance
- Tasks: Lead and enhance People Operations, driving efficiency and innovation through AI and automation.
- Company: Dynamic organisation focused on people-centric growth and operational excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a trailblazing team with a focus on continuous improvement and employee experience.
- Why this job: Make a real impact by shaping the future of our People Operations and team culture.
- Qualifications: Strong experience in people management, operational processes, and data-driven decision-making.
The predicted salary is between 60000 - 80000 € per year.
Requirements
- Demonstrated ability to build and run efficient, scalable operational processes in a fast-paced or high-growth environment.
- Evidence of practical AI / automation deployment in a People Ops or comparable operational context, with a pragmatic, outcomes-focused approach.
- Strong people management experience, with a track record of developing high-performing teams.
- Excellent organisational skills, with the ability to prioritise effectively and manage multiple workstreams.
- Strong operational mindset, with attention to detail and a focus on process discipline and continuous improvement.
- Comfortable with data: you track performance, spot patterns, and translate operational complexity into clear, actionable insights.
- Strong stakeholder management skills, with the ability to work effectively across all levels of the organisation.
- Clear and confident communicator, able to translate operational complexity into simple, actionable insights.
- A proactive, solutions-focused approach, with the ability to navigate ambiguity and drive outcomes.
- Experience with HR systems (hiBob desirable) and global operations (payroll, compliance, benefits).
- (Desirable) Additional language skills are a plus: German, Dutch, Polish, or Czech.
What the job involves
- Reporting to the Chief People Officer, you will lead the People Operations function that turns our People Strategy into reality.
- By owning the core services that underpin our international community, you will build scalable foundations ensuring we don't just manage processes, we intentionally create the environment where our People deliver impact every day.
- As Senior Manager in People Operations, you will be responsible for the end-to-end delivery and continuous improvement of our people operations function.
- You will play a key role in embedding AI-enabled tools and automation improving efficiency, scalability, and the employee experience.
- You will focus on leading a disciplined, high-performing operational function, driving clarity, accountability, and service excellence, while partnering with senior stakeholders to ensure people operations effectively support business priorities.
- Lead and develop the People Operations team, setting clear priorities, driving accountability, and fostering a high-performance, service-oriented culture.
- Own and continuously improve core people operations processes, ensuring they are scalable, efficient, and consistently delivered across the organisation.
- Drive operational rigour, including documentation, SLAs, governance frameworks, and process standardisation.
- Act as the primary escalation point for people operations issues, ensuring timely and effective resolution.
- Identify and implement opportunities to leverage AI and automation across people operations processes (e.g. query handling, reporting, workflows), improving efficiency and service quality.
- Partner with People, IT and Legal teams to ensure responsible, ethical, and compliant use of AI in people processes.
- Oversee the people tech stack (including hiBob, CultureAmp, and Ashby), ensuring optimal usage, data integrity, and continuous improvement, and continuously evaluate emerging technologies.
- Drive adoption of AI-enabled tools within the People team, building capability and confidence across the function.
- Partner with People Business Partners and business leaders to ensure operational delivery aligns with business needs.
- Lead data-driven reporting and insights, enabling better decision-making and tracking operational performance.
- Manage and optimise vendor relationships, including benefits providers and payroll partners, ensuring quality and value.
- Oversee global payroll delivery, ensuring accuracy, compliance, and continuous process improvement.
- Ensure compliance with local regulations and maintain robust, up-to-date people policies and procedures.
- Support the implementation and ongoing management of benefits programmes, ensuring operational efficiency and employee understanding.
- Drive and support cross-functional projects, ensuring timely delivery and strong execution discipline.
- Lead, mentor, and develop a team of people operations specialists, building robust career pathways and succession plan.
Senior Manager of People Operations in London employer: Deepstreamtech
As a Senior Manager of People Operations, you will join a dynamic and innovative team that prioritises employee growth and operational excellence in a fast-paced environment. Our company fosters a collaborative culture where data-driven insights and AI tools are leveraged to enhance the employee experience, ensuring that every team member has the opportunity to thrive. With a strong focus on continuous improvement and professional development, we offer a unique workplace that empowers you to make a meaningful impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of People Operations in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your responses to highlight your experience in building scalable processes and leading high-performing teams.
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you’ve used data to drive decisions and improve operations. We love seeing candidates who can translate complex insights into actionable strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for trailblazers who can help us leverage AI and automation in People Ops.
We think you need these skills to ace Senior Manager of People Operations in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in building efficient operational processes. We want to see how your background aligns with our fast-paced environment!
Showcase Your People Management Skills:Don’t forget to emphasise your people management experience! Share examples of how you've developed high-performing teams and fostered a service-oriented culture. We love seeing that leadership flair!
Be Data-Driven:Since we’re all about data at StudySmarter, include any relevant experience you have with tracking performance and translating complex data into actionable insights. Show us how you can make data work for you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Deepstreamtech
✨Know Your Numbers
As a Senior Manager of People Operations, you'll need to be comfortable with data. Brush up on key metrics related to people operations, such as employee turnover rates and engagement scores. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your AI Savvy
Since the role involves leveraging AI and automation, prepare examples of how you've implemented these technologies in past positions. Highlight specific tools you've used and the outcomes they produced, demonstrating your pragmatic approach to improving efficiency.
✨Demonstrate Leadership Skills
This position requires strong people management experience. Think of instances where you've developed high-performing teams or navigated challenges in team dynamics. Be prepared to share your leadership philosophy and how you foster a service-oriented culture.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex operational processes in simple terms. During the interview, focus on clarity and confidence when discussing your experiences, ensuring you can translate operational complexity into actionable insights.
