At a Glance
- Tasks: Drive strategy for post-purchase operations and lead cross-functional initiatives.
- Company: Dynamic marketplace platform focused on innovation and user experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team that values curiosity and action-oriented problem solving.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of commerce.
- Qualifications: 8-10 years in strategy and operations with strong analytical and leadership skills.
The predicted salary is between 80000 - 100000 € per year.
Team members in this role are required to be within commuting distance of our London or Dublin hubs. People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus:
- Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments.
- Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions.
- Demonstrated success leading large, cross-functional initiatives from concept through execution.
- Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth.
- Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership.
- Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus.
What the job involves:
- The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments.
- In this role, you will:
- Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s users.
- Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability.
- Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes.
- Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs.
- Serve as a strategic thought partner to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making.
- Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience.
Senior Manager of International Strategy & Operations (Commerce) in London employer: Deepstreamtech
Whatnot is an exceptional employer that fosters a dynamic and innovative work culture, ideal for those who thrive in fast-paced environments. With a strong emphasis on employee growth, team members are encouraged to take initiative and contribute to meaningful projects that directly impact the marketplace ecosystem. Located in vibrant London or Dublin, employees benefit from a collaborative atmosphere, access to diverse resources, and opportunities to engage with cross-functional teams, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of International Strategy & Operations (Commerce) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to strategy and operations. We suggest doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. We want to see how you can translate insights into actionable strategies that align with Whatnot’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Manager of International Strategy & Operations (Commerce) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in strategy and operations, especially in fast-paced environments. We want to see how your background aligns with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved! Use metrics and examples to demonstrate how you've driven scalable operations or led cross-functional initiatives. We love seeing results!
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do in our work!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Brush up on your experience with strategy and operations, especially in fast-paced environments. Be ready to share specific examples of how you've developed and executed strategies that drove scalable operations.
✨Show Your Analytical Side
Prepare to discuss your analytical skills and how you've used data to inform decisions. Familiarise yourself with SQL and any analytics platforms mentioned in the job description. Bring examples of how you've synthesised quantitative and qualitative insights into actionable recommendations.
✨Cross-Functional Collaboration is Key
Highlight your experience leading cross-functional initiatives. Think of times when you’ve worked closely with Product, Engineering, or Operations teams. Be ready to explain how you ensured alignment and accountability throughout the project lifecycle.
✨Communicate Effectively
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've influenced stakeholders at various levels, especially senior leadership, using data-driven recommendations.
