At a Glance
- Tasks: Support Vantan’s tech needs and enhance employee experience through effective IT operations.
- Company: Join a dynamic team at a leading tech company focused on innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a fast-paced environment with excellent career advancement opportunities.
- Why this job: Make a real impact by improving technology experiences for employees across the globe.
- Qualifications: Experience with SaaS tools, identity management, and strong communication skills required.
The predicted salary is between 60000 - 75000 € per year.
Requirements
- Communicate clearly and confidently, translating complex technical concepts into approachable, actionable guidance.
- Bring a strong customer-service mindset and a bias toward thoughtful, reliable execution.
- Have hands-on experience administering SaaS tools such as Google Workspace, with an understanding of how to scale them in growing organizations.
- Demonstrate solid knowledge of identity and access management best practices (experience with Okta strongly preferred).
- Be comfortable supporting macOS environments and managing a distributed device fleet (Jamf experience is a plus).
- Collaborate effectively within a globally distributed team, valuing shared standards, documentation, and peer support.
- Take ownership while remaining a strong team player—seeking input, sharing context, and helping others succeed.
- Thrive in fast-paced, high-growth environments with evolving priorities and imperfect information.
- Operate with autonomy and sound judgment, knowing when to lead and when to ask for input.
- Ability to work in our London office in a hybrid setting (3 days per week).
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
What the job involves
- As a Senior IT Operations Engineer you’ll be responsible for supporting our fleet of Vantan’s with their day-to-day technology needs, as well as work to set up processes and workflows to enhance the overall employee experience at Vanta.
- Reporting to the Corporate Engineering Manager, this position is responsible for maintaining quality services and driving change for the business across our international offices.
- The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan’s with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are.
- This role will be the first point of contact for our international Vantan’s and ensure that every Vantan gets the support they need regardless of their timezone.
- Serve as a senior regional owner for IT operations in London, supporting day-to-day employee needs including onboarding, offboarding, access management, and asset lifecycle management.
- Act as a reliable point of contact for international Vantans, ensuring consistent support across time zones in partnership with the global EE team.
- Help define, implement, and evolve IT policies, standards, and best practices with a focus on security, usability, and scalability.
- Design and improve operational workflows that are repeatable, well-documented, and aligned with company security requirements.
- Manage installations, upgrades, and configurations for company-owned devices, primarily macOS.
- Partner cross-functionally with People, Security, Workplace, and other teams to identify gaps, propose solutions, and deliver improvements.
- Contribute to team-wide initiatives by sharing knowledge, mentoring more junior teammates, and participating in operational planning.
- Build strong, trusted relationships with stakeholders by proactively identifying opportunities to improve the employee technology experience.
- Create and maintain clear, high-quality documentation to support scale, consistency, and shared ownership across the team.
Senior IT Operations Engineer (Corporate Engineering) in London employer: Deepstreamtech
At Vanta, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior IT Operations Engineer in our London office, you'll enjoy a hybrid work environment that promotes flexibility while providing ample opportunities for professional growth and development. With a strong focus on employee experience, we empower our team members to take ownership of their roles, contribute to meaningful projects, and leverage cutting-edge technology to enhance their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Operations Engineer (Corporate Engineering) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Vanta on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior IT Operations Engineer role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially around SaaS tools and identity management. Be ready to discuss how you've scaled tools like Google Workspace in previous roles. We want to see your hands-on experience shine!
✨Tip Number 3
Show off your customer-service mindset during interviews. Share examples of how you've supported teams in fast-paced environments and how you’ve tackled challenges with a positive attitude. Remember, it’s all about making the employee experience stellar!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Vanta team. Let’s get you in there!
We think you need these skills to ace Senior IT Operations Engineer (Corporate Engineering) in London
Some tips for your application 🫡
Show Off Your Communication Skills:When writing your application, make sure to communicate clearly and confidently. We want to see how you can translate complex technical concepts into approachable language. Remember, it’s all about making it easy for us to understand your experience!
Highlight Your Customer-Service Mindset:We love a strong customer-service mindset! In your application, share examples of how you've provided thoughtful and reliable support in previous roles. This will show us that you’re ready to take ownership while being a fantastic team player.
Demonstrate Your Technical Know-How:Make sure to mention your hands-on experience with SaaS tools like Google Workspace and any knowledge of identity and access management best practices. If you’ve worked with Okta or managed macOS environments, don’t forget to include that too!
Emphasise Your Collaborative Spirit:We value collaboration, especially in a globally distributed team. In your application, talk about how you’ve worked effectively with others, shared knowledge, and contributed to team initiatives. It’s all about building those strong, trusted relationships!
How to prepare for a job interview at Deepstreamtech
✨Master the Tech Talk
Make sure you can break down complex technical concepts into simple terms. Practice explaining your experience with SaaS tools like Google Workspace and identity management systems such as Okta. This will show that you can communicate effectively, which is key for this role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent support in previous roles. Think about times when you went above and beyond to help users or improve processes. A strong customer-service mindset is crucial, so let your passion for helping others shine through.
✨Demonstrate Your Team Spirit
Be ready to discuss how you've collaborated with distributed teams in the past. Highlight your ability to share knowledge and support peers, as well as how you take ownership while being a team player. This role values collaboration, so show them you're all about teamwork.
✨Embrace Change and Adaptability
Since this position thrives in fast-paced environments, prepare to talk about how you've handled evolving priorities and imperfect information. Share specific examples where you adapted quickly and made sound decisions under pressure, showcasing your autonomy and judgement.
