At a Glance
- Tasks: Lead and inspire a team of engineers to deliver innovative infrastructure solutions.
- Company: Join a dynamic tech company focused on people-first leadership.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Embrace a culture of learning and innovation while managing diverse projects.
- Why this job: Make a real impact by guiding a talented team in a fast-paced environment.
- Qualifications: Strong management skills with a background in technology.
The predicted salary is between 60000 - 80000 € per year.
Requirements
- Proven Management Experience: Significant experience leading a technical team, with a specific focus on the people management aspect (performance reviews, career growth etc).
- Project Management: Strong project management experience with the ability to delegate effectively to meet tight deadlines. You must be able to multitask and maintain focus in a high-priority environment.
- Communication: Exceptional verbal and written communication skills. You must be able to liaise effectively with management and other business areas.
- Engagement: May also include interactions with senior technical engineers/leaders within other teams and C-Team members.
- Goal Oriented: You must be highly goal-oriented with strict attention to detail, capable of prioritising workload and demand to ensure targets are met.
- ITIL Application / Lean Six Sigma: Deep knowledge of and experience with ITIL practices, with the ability to apply them to improve team workflows. Demonstrated ability to apply Lean Six Sigma concepts (Desirable).
- Innovation & Debt Management: A keen interest in new technologies and innovation, specifically supporting development teams in the refactoring of technical debt (Desirable).
- Advanced Containerization: Deep knowledge of Kubernetes, Docker, and container ecosystems (Desirable).
- Observability: Experience with monitoring systems (e.g., Zabbix, Grafana) and logging stacks (Elasticsearch, Kibana) (Desirable).
- Data Streaming: Experience with data streaming and queuing technologies, specifically Apache Kafka and Druid (Desirable).
- Web & Storage: Knowledge of Nginx (or other web server technologies) and storage technologies like Gluster (Desirable).
- Tooling: Proficiency with JIRA and Confluence for project tracking and documentation (Desirable).
- Version Control: Strong understanding of Git and version control best practices (Desirable).
At Partnerize, we recognise that the perfect candidate doesn't exist. If you are a strong people manager with a background in tech, but maybe haven't touched a command line in a few years - that’s okay! We are looking for leadership first. We encourage you to apply if you feel you have the management skills to help our team thrive.
What the job involves
We are looking for a Senior Infrastructure Manager who is, first and foremost, a people leader. In this role, your primary responsibility is the health, performance, and career growth of your engineering team. While you must possess a solid technical background to understand the challenges your team faces, your day-to-day focus will not be hands-on technical work. Instead, you will use your experience to remove blockers, guide decision-making, and ensure your engineers have the environment they need to succeed.
You will lead the Infrastructure Solutions team within the wider Technical Operations department. Your engineers are responsible for building the environment, delivering projects as requested by Engineering and Product, and ensuring we remain available, scalable, and secure. They are not responsible for the BAU function of the platforms that is managed by another team within Technical Operations. The Infrastructure Solutions team takes a concept or idea and makes that into a reality within the boundaries and constraints of our platforms.
You will be managing a team of engineers who individually possess experience in:
- On-Premise Linux systems, Container solutions, Debian packaging, Ansible, data streaming and queuing technologies such as Kafka or RabbitMQ.
- Advanced database management knowledge (MySQL, Postgres) in replicated environments.
- Physical Network management, with an on-prem estate that is Juniper focused.
- Cloud environments: GCP and AWS.
- Platform engineer focused on building, maintaining and supporting an Internal Developer Platform (CI/CD).
It is important to be transparent about the environment you are joining. We operate at high velocity with a broad and complex technology estate. However, we are a lean team, not a giant corporation with endless resources.
Context Switching is the Norm
You will rarely have the luxury of focusing on a single task for weeks at a time. You will be required to shift focus multiple times a week, and sometimes multiple times a day, as business priorities evolve.
Agility over Silos
Because we are a lean team, we wear many hats. You must be comfortable pivoting from a strategic discussion to an operational challenge without losing momentum.
Focus Management
Success in this role requires the ability to maintain high standards while navigating a workload that changes dynamically. This is not a role for those who prefer a slow, singular focus; it is for those who thrive on variety, pace, and solving complex problems in real-time.
People Leadership & Talent Development
- Team Management: Lead, mentor, and motivate a team of infrastructure engineers. Conduct weekly 1-2-1s, manage performance reviews, and handle all aspects of people management.
- Formal Training & Growth: Go beyond ad-hoc mentoring to schedule and lead formal training sessions regarding operational improvements. Actively create professional development plans for your direct reports.
- Recruitment & Retention: Own the hiring process for your team, ensuring we attract top talent and maintain a supportive, inclusive culture.
- Culture of Learning: Foster a "Self-Learner" mindset. Create a transparent environment where failures are treated as learning opportunities and documented as such for future reference.
Strategic & Operational Management
- Budget & Capacity Planning: Ability to own your team's budget and lead capacity planning initiatives. You will forecast future infrastructure needs to ensure we remain scalable while managing spend for subscriptions and hardware.
- Risk & Contingency: Proactively identify operational risks and form contingency plans immediately to ensure business continuity.
- Procedure & Frameworks: Ability to define, maintain, and cascade operational procedures (SOPs) and ITIL standards.
- Prioritisation: Shield your team from noise by effectively prioritising workloads (Changes, Problems, and Projects) and managing stakeholder expectations.
Technical Support & Oversight
- Performance Optimisation: Measure and optimise system performance with a focus on improving reliability and time-to-market. You will drive innovation to get ahead of internal customer needs rather than just reacting to them.
- Visual Documentation: Ensure the team produces detailed system design documentation, specifically enforcing the inclusion of visual representations to support understanding. Ability to technologically assess it as a technical editor.
- Hybrid Estate Management: Ability to oversee the management of both On-Premise and Cloud (GCP/AWS), ensuring high availability across all environments.
- Unblocking Issues: Act as the senior escalation point for complex technical issues. Your goal is not to fix the issue yourself, but to coordinate the right resources and provide air cover.
General Duties
- On-Call Duties: Willingness to participate in the Management On-Call Rotation to support the department and the business (Current frequency: Once every three weeks).
- Ad-Hoc: Carry out other strategic or technical duties required to support the Director/VP of Technical Operations.
Senior Infrastructure Manager in London employer: Deepstreamtech
At Partnerize, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our employees. Our vibrant work culture fosters innovation and collaboration, allowing you to lead a talented team in a dynamic environment where your leadership skills are valued. With a strong focus on professional development, we offer formal training opportunities and a supportive atmosphere that encourages continuous learning, making this an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infrastructure Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and driving performance. Share specific examples of how you've helped your team grow and succeed.
✨Tip Number 3
Be ready to pivot! In interviews, be prepared to discuss how you handle changing priorities and manage multiple tasks. Use real-life examples to demonstrate your agility and focus management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Partnerize!
We think you need these skills to ace Senior Infrastructure Manager in London
Some tips for your application 🫡
Show Off Your People Skills:Since we're all about people leadership, make sure to highlight your management experience. Talk about how you've helped your team grow and succeed, and don’t forget to mention any performance reviews or career development initiatives you've led.
Project Management is Key:We need someone who can juggle multiple projects at once! Share examples of how you've effectively managed projects, delegated tasks, and met tight deadlines. This will show us you can thrive in our fast-paced environment.
Communicate Clearly:Exceptional communication skills are a must! When writing your application, be clear and concise. Use straightforward language to demonstrate how you can liaise with both technical teams and senior management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Deepstreamtech
✨Showcase Your People Management Skills
Since this role is all about leading a technical team, make sure to highlight your experience in people management. Prepare examples of how you've conducted performance reviews, supported career growth, and fostered a positive team culture. This will show that you understand the importance of leadership in a technical environment.
✨Demonstrate Project Management Prowess
Be ready to discuss your project management experience, especially how you've successfully delegated tasks and met tight deadlines. Use specific examples to illustrate your ability to multitask and maintain focus in high-pressure situations. This will reassure them that you can handle the dynamic nature of their work.
✨Communicate Clearly and Effectively
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly, both verbally and in writing. Be prepared to discuss how you've liaised with different teams and senior leaders in the past. This will demonstrate your ability to engage effectively across various levels of the organisation.
✨Emphasise Your Agility and Adaptability
Given the fast-paced environment they operate in, it's crucial to show that you can pivot quickly between tasks and priorities. Share examples of how you've successfully navigated changing demands and maintained high standards. This will highlight your ability to thrive in a dynamic setting.
