At a Glance
- Tasks: Provide top-notch customer service and support to our panel members.
- Company: Join Deepstreamtech, a dynamic company working with major brands like TikTok and Google.
- Benefits: Flexible hours, competitive pay, and the chance to work with exciting clients.
- Other info: Opportunity to grow in a vibrant and supportive environment.
- Why this job: Be part of a team that values customer experience and makes a real difference.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Deepstreamtech is seeking a Customer Service Support professional to join their team in Greater London. You will work with various advertisers such as TikTok, BBC, YouTube, and Google, ensuring a client-centric service to our panel members.
Responsibilities include:
- Responding to incoming calls and maintaining contact history
- Making follow-up calls regarding compliance issues
- Collaborating with technicians for quality checks
The role requires strong communication skills, a dedication to customer service, and includes weekend and evening hours.
Panel Services & Customer Experience Specialist in London employer: Deepstreamtech
Deepstreamtech is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service. Located in Greater London, the company offers flexible working hours, including weekends and evenings, to accommodate diverse lifestyles while providing opportunities to collaborate with renowned advertisers like TikTok and Google. With a strong focus on client satisfaction and a commitment to professional growth, Deepstreamtech ensures that every team member can thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Panel Services & Customer Experience Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Deepstreamtech. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the call! If you get an interview, brush up on your knowledge about the companies you'll be working with, like TikTok and Google. Show them you’re not just another candidate; you’re genuinely interested in their clients.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, try role-playing scenarios with friends or family. The more comfortable you are, the better you’ll shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Panel Services & Customer Experience Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team at Deepstreamtech. Keep it friendly and professional.
Showcase Relevant Experience:When filling out your application, be specific about your experience with similar companies or roles. Mention any work with big names like TikTok or Google if you have it – it’ll catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Before the interview, make sure you research Deepstreamtech and their clients like TikTok, BBC, YouTube, and Google. Understanding their services and how they interact with customers will show your genuine interest in the role.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to get comfortable discussing your experiences and how they relate to customer service.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction, and be ready to share those stories.
✨Be Ready for Flexibility
This position includes weekend and evening hours, so be prepared to discuss your availability. Highlight your willingness to adapt and your commitment to providing excellent service, no matter the time.
